topic Re: doorbell camera view changed from wide angle to only wall in Cameras and Doorbells

doorbell camera view changed from wide angle to only wall

EVHUDD — Tue, 09 May 2023 16:11:32 GMT

front doorbell cam suddenly changed view to closeup of side wall. Can't find setting to fix.

Re: doorbell camera view changed from wide angle to only wall

MplsCustomer — Tue, 09 May 2023 18:09:36 GMT

If you have the Google Nest Hello Doorbell, you may have inadvertently set the "Enhance" (zoom) feature in the Google Nest app or on the home.nest.com website:

https://support.google.com/googlenest/answer/9251364?hl=en&sjid=11465344996971279924-NA#zippy=%2Cenhance-with-nest-app

The "Nest Doorbell (wired Gen 2)" indicated in your post does not have this feature; in that case, I don't know what might have happened.

Re: doorbell camera view changed from wide angle to only wall

Jenelyn_O — Mon, 15 May 2023 16:09:43 GMT

Hi there,

Thanks for posting in the Google Nest Community forum. I just want to check if you managed to see the response above. Keep us posted.

I appreciate your help, @MplsCustomer.

Best,

Jenelyn

Re: doorbell camera view changed from wide angle to only wall

Jenelyn_O — Thu, 18 May 2023 16:20:43 GMT

Hi EVHUDD,

I wanted to follow up if you still need help. Please let me know if you’re still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,

Jenelyn

Re: doorbell camera view changed from wide angle to only wall

LovelyM — Sat, 20 May 2023 15:49:27 GMT

Hello EVHUDD,

We haven't heard from you in a while, so we'll be locking this thread if there's still no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread here in the Community.

Cheers,
Lovely