topic Re: Wifi connection in Cameras and Doorbells

Wifi connection

Jazminadams — Sat, 20 May 2023 21:51:20 GMT

I just moved and can’t get my cameras to connect to the new Wi-Fi? I’m unsure of how to even tell what they are even on to change it over to the new Wi-Fi

Re: Wifi connection

MplsCustomer — Sat, 20 May 2023 22:17:20 GMT

@Jazminadams

The help topic below is Google Nest's moving guide for Nest devices. The basic process, with some exceptions, calls for removing the Google Nest device from the Google Nest app or Google Home app while still on the old Wi-Fi network for the old Google Nest "home/structure", doing a factory reset of the device, and reinstalling the device on the new Wi-Fi network for the new Google Nest "home/structure".

https://support.google.com/googlenest/answer/11151047

Re: Wifi connection

RXShorty — Sat, 20 May 2023 22:21:35 GMT

Hi @Jazminadams

If you want to change WiFi for Nest cameras you probably best off by factory resetting the devices. This way you can set these up like new.

Re: Wifi connection

Jenelyn_O — Tue, 23 May 2023 23:51:58 GMT

Hi folks,

@MplsCustomer and @RXShorty, I appreciate your help.

@Jazminadams, I just want to check if you were able to see the responses above. Please let us know if you still have questions or concerns, as we'll be willing to assist you further.

Best,

Jenelyn

Re: Wifi connection

Juni — Sat, 27 May 2023 01:36:19 GMT

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.

Regards,

Juni

Re: Wifi connection

Dan_A — Sun, 28 May 2023 01:48:02 GMT

Hello there Jazminadams,

It's been a few days since your last reply — we're going to lock the thread within 24 hours. If you have further concerns, please feel free to create a new post.

Cheers,

Dan