topic Re: Nest outdoor cam wire in Cameras and Doorbells

Nest outdoor cam wire

Honglong — Sat, 20 May 2023 07:59:06 GMT

One of my outdoor camera cables is rotted out because of sun damage here in Hawaii. The insulation on the wire coming out of the camera is completely gone. Can it somehow be replaced without buying a whole new camera?

Re: Nest outdoor cam wire

MplsCustomer — Sat, 20 May 2023 16:13:19 GMT

@Honglong

Google Nest no longer sells replacement cables for the Google Nest Outdoor Camera, and the portion of the cable closest to the camera is hard-wired into the camera and so is not replaceable. We have 3 of these cameras. If our cables rot, I think I'll clean the debris off of the wires and wrap each individual wire in electrical tape, and them wrap the set of wires in duct tape to enclose them.

Re: Nest outdoor cam wire

Honglong — Sat, 20 May 2023 17:36:52 GMT

Thank you so much for your answer. Sometimes high tech needs low tech to work. Mahalo!

Re: Nest outdoor cam wire

Jenelyn_O — Wed, 24 May 2023 23:44:20 GMT

Hi there,

Thanks for reaching out. I'm sorry for the delay. I hope you get the answer you're looking for. Please let us know how it goes.

I appreciate your help, @MplsCustomer.

Best,

Jenelyn

Re: Nest outdoor cam wire

Honglong — Thu, 25 May 2023 00:10:13 GMT

I taped it up. It is not pretty. I do not think it will last long at all. It is frustrating that the cam works just fine and just the wire gave up. If it is advertised as outdoor, the whole product is supposed for outdoor or maybe design it in a way the less long lasting part can be replaced.

Re: Nest outdoor cam wire

zoeuvre — Thu, 25 May 2023 18:02:22 GMT

Hi Honglong,

Don't give up on us yet. We'd like to further check on this. Could you fill out this form and let me know once you're done?

Thanks for your help, @MplsCustomer and Jenelyn.

Regards,

Zoe

Re: Nest outdoor cam wire

Juni — Tue, 30 May 2023 00:07:02 GMT

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.

Thanks,

Juni

Re: Nest outdoor cam wire

Juni — Wed, 31 May 2023 00:08:51 GMT

Hello there,

Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,

Juni

Re: Nest outdoor cam wire

Honglong — Wed, 31 May 2023 00:53:18 GMT

I filled the form you provided. Do not know what good I am getting out of this.

Re: Nest outdoor cam wire

Juni — Thu, 01 Jun 2023 01:36:26 GMT

Hi there,

We got your form — thanks for filling it out. Our team will reach out to you via email anytime soon. Please continue the conversation there, as this thread will be locked after 24 hours.

Thanks,

Juni