topic Re: My camera is not working I'm not in Cameras and Doorbells

My camera is not working I'm not

gulleywilliam07 — Sat, 03 Jun 2023 07:32:17 GMT

I need to get this fixed or I'm going to send it back to you

Re: My camera is not working I'm not

David_K — Sat, 03 Jun 2023 12:49:11 GMT

Welcome to the Google Nest community! We’re going to need some more information from you to be able to help you. Please can you explain what exactly isn't working?

Re: My camera is not working I'm not

MartinTJ — Sun, 04 Jun 2023 15:12:26 GMT

Outdoor cameras are disarmed, so it says

Re: My camera is not working I'm not

David_K — Mon, 05 Jun 2023 13:38:05 GMT

Hey MartinTJ! To get the best support with your issue, please click here to start your own topic.

Re: My camera is not working I'm not

Anonymous — Mon, 05 Jun 2023 13:55:43 GMT

They will never work properly you'll always have issues. Send it back get a refund buy another brand.

Re: My camera is not working I'm not

zoeuvre — Sat, 01 Jul 2023 18:14:17 GMT

Hi folks,

Thanks for reaching out to us, and I'm sorry to hear about the situation. Let's sort this out.

@gulleywilliam07, do you see any message or code on the app?

@MartinTJ, is your Nest Camera Outdoor wired or battery-powered? If it is wired, make sure that it is completely plugged into the power outlet. If you have a battery-powered camera, make sure that its battery is still sufficient, though it will continue to work if it is unplugged for as long as its battery is charged.

I appreciate your help, @David_K and @Anonymous.

Best,

Zoe

Re: My camera is not working I'm not

zoeuvre — Tue, 04 Jul 2023 18:20:13 GMT

Hi everyone,

I want to check and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have.

Thanks,

Zoe

Re: My camera is not working I'm not

zoeuvre — Wed, 05 Jul 2023 18:28:24 GMT

Hi there,

Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Regards,

Zoe