topic Re: Nest doorbell battery change in Cameras and Doorbells

Nest doorbell battery change

RDuran — Fri, 09 Jun 2023 04:08:36 GMT

Battery doesn't hold charge. How do I change the battery and where do I buy it please?

Re: Nest doorbell battery change

MplsCustomer — Fri, 09 Jun 2023 14:30:02 GMT

@RDuran

The battery in the battery doorbell is not user-replaceable.

You could try contacting Support starting with this link to see if they'll replace the doorbell:

https://support.google.com/googlenest/gethelp

Re: Nest doorbell battery change

RDuran — Sun, 11 Jun 2023 13:35:46 GMT

Thank you. You are correct. The battery cannot be replaced. Contacted support and currently working on getting a replacement.

Re: Nest doorbell battery change

Jenelyn_O — Sun, 11 Jun 2023 17:39:26 GMT

Hi there,

Thanks for reaching out. I'm glad to hear that you were able to get in touch with our support. Please let us know if you still have questions in mind, as we'll be willing to assist you further.

I appreciate your help, @MplsCustomer.

Best,

Jenelyn

Re: Nest doorbell battery change

Jenelyn_O — Wed, 14 Jun 2023 19:25:58 GMT

Hi RDuran,

Checking if you still need help. Please let me know, as I'll be willing to assist you further.

Thanks,

Jenelyn

Re: Nest doorbell battery change

RDuran — Wed, 14 Jun 2023 19:45:30 GMT

I do need help. No solution has been provided but to buy a replacement. Google rep said that warranty expired. I didn't expect this doorbell battery to last so little time.

Re: Nest doorbell battery change

Jenelyn_O — Thu, 15 Jun 2023 20:32:44 GMT

Hey RDuran,

I'm sorry to hear that, but thank you for the update. You can visit this link to purchase a Nest Doorbell. Please feel free to create a new thread if you have any questions or concerns, as I'll be locking this thread after 24 hours.

Regards,

Jenelyn

Re: Nest doorbell battery change

RDuran — Fri, 16 Jun 2023 01:33:52 GMT

Jenelyn,

For the record, I am very unsatisfied and disappointed for not getting the help I needed for the doorbell. The lifespan of this doorbell was less than 2 years. I bought it from the Google Store on 08/19/2021 and paid $197.54.

Rodolfo

Re: Nest doorbell battery change

EdmondB — Fri, 07 Jul 2023 02:40:38 GMT

Hey everyone,

@RDuran, we'd like to know more about this. Please fill out this form so we can investigate further.

Thanks,

Edmond

Re: Nest doorbell battery change

RDuran — Fri, 07 Jul 2023 05:52:44 GMT

Form submitted per request.

Re: Nest doorbell battery change

zoeuvre — Fri, 07 Jul 2023 17:00:50 GMT

Hi folks,

@RDuran, we've received your form. Thanks for filling it out. We really wish we could do something with your Nest Doorbell battery; however, its warranty has already expired. But please still keep an eye on your email, as someone from our team will reach out to discuss what we should do next.

In the meantime, I'll go ahead and lock this thread within 24 hours. If you run into any more questions in the future, please feel free to create a new thread.

I appreciate your help, @MplsCustomer, Jenelyn, and Edmond.

All the best,

Zoe