topic Re: Nest Camera Doorbell Wired Reset in Cameras and Doorbells

Nest Camera Doorbell Wired Reset

Rkuykendoll — Thu, 01 Jun 2023 12:07:01 GMT

I would like to reset my camera/doorbell but it is installed to the brick outside of my home. I don’t want to remove it. My ex is the main account on it and when I removed him, I lost access as well. Can I reset without removing the doorbell somehow and ensure that he does not have access?

Re: Nest Camera Doorbell Wired Reset

David_K — Sat, 03 Jun 2023 13:49:48 GMT

You can't reset it using the app, you will need to physically remove it from the wall. See the "Nest Doorbell 2nd gen (wired)" section underneath "Factory reset" at the bottom linked below.

Restart or factory reset Nest camera or doorbell - Google Nest Help

Once reset, set it up in a new home structure that they do not have access to as a home member.

Re: Nest Camera Doorbell Wired Reset

EmersonB — Tue, 06 Jun 2023 16:59:42 GMT

Hi everyone,

@Rkuykendoll, thanks for reaching out here in the Community. How's it going with your Nest Doorbell? Were you able to perform the steps suggested? We'd be glad to hear from you.

I appreciate the help, davidking.

Best,
Emerson

Re: Nest Camera Doorbell Wired Reset

EmersonB — Fri, 09 Jun 2023 18:22:16 GMT

Hello Rkuykendoll,

We wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.

Regards,
Emerson

Re: Nest Camera Doorbell Wired Reset

EmersonB — Tue, 13 Jun 2023 17:58:56 GMT

Hey Rkuykendoll,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Thanks,
Emerson