topic Wire Google nest doorbell will not reconnect in Cameras and Doorbells

Wire Google nest doorbell will not reconnect

Greggmireles3 — Wed, 14 Jun 2023 22:06:22 GMT

I removed the doorbell from the Google home app and now I am unable to reconnect. I factory reset it but once I place the camera back on the doorbell, the light goes back to green. What do I have to do to reconnect the doorbell?

Re: Wire Google nest doorbell will not reconnect

RXShorty — Wed, 14 Jun 2023 22:10:35 GMT

Hi @Greggmireles3

If you removed it from the Google Home app and did a factory reset, you need to set it up like a new device.
Did you also set it up like a new device?

Re: Wire Google nest doorbell will not reconnect

Greggmireles3 — Wed, 14 Jun 2023 22:12:27 GMT

Yes sir, I am trying to add it as a new device but it is not working.

Re: Wire Google nest doorbell will not reconnect

RXShorty — Wed, 14 Jun 2023 22:14:52 GMT

Hi @Greggmireles3

Did you do this procedure?

Locate the reset pin hole on the back of the doorbell.
Tip: The reset pin on the Nest Doorbell (battery) is located below the USB port on the back of the doorbell.
Press and hold for 5 seconds.
Your doorbell will restart, and the status light will be steady, solid white.

Re: Wire Google nest doorbell will not reconnect

Greggmireles3 — Wed, 14 Jun 2023 23:07:03 GMT

Yes I did but I will try this again.

Re: Wire Google nest doorbell will not reconnect

Greggmireles3 — Wed, 14 Jun 2023 23:10:54 GMT

The light is flashing yellow not white.

Re: Wire Google nest doorbell will not reconnect

MplsCustomer — Wed, 14 Jun 2023 23:51:03 GMT

@Greggmireles3

A flashing yellow light means your doorbell isn't getting enough power:

https://support.google.com/googlenest/answer/9268073?hl=en&sjid=7082246795857255205-NA#zippy=%2Cgoogle-nest-doorbell-wired-nd-gen

Many customers in this forum report upgrading to a 16V 30VA transformer for their 2nd Gen Google Nest Doorbell.

Why did you remove your doorbell from the Google Home app in the first place?

Re: Wire Google nest doorbell will not reconnect

Greggmireles3 — Thu, 15 Jun 2023 00:03:02 GMT

Thank y’all for your help.

I was able to add the doorbell. I did not have the doorbell connected to power when I was resetting it so I did not have enough power.
I did the factory reset while still connected and everything worked fine.

Re: Wire Google nest doorbell will not reconnect

zoeuvre — Sun, 18 Jun 2023 00:11:13 GMT

Hi folks,

@Greggmireles3, happy to hear that! I appreciate the gesture. It looks like we can consider this one complete, so I will be locking this in 24 hours if we don't hear back from you again. Feel free to start a new thread, and we'll be happy to help.

Thanks for your help, @RXShorty and @MplsCustomer.

All the best,

Zoe