topic Re: Data usage too high help? in Cameras and Doorbells

Data usage too high help?

BirdsEye — Sun, 19 Mar 2023 15:36:51 GMT

The camera is wired, so records continuously, and is on the lowest possible quality setting, but still uses 30 gb/day which is WAY too much, especially if you want to add additional cameras. What can be done about this?

I’ll add that the camera is in a location with low events. If it was located where it would encounter a lot of events I assume the usage would be the same or worse.

Re: Data usage too high help?

Cathal_S — Sun, 19 Mar 2023 19:24:30 GMT

Hi BirdsEye,

You can go into the camera settings / then 'Video' / then 'Video history' and set it to record just events and not 24/7 video history.

Re: Data usage too high help?

janthadeus — Thu, 23 Mar 2023 06:25:39 GMT

Hi BirdsEye,

Checking in — I just wanted to make sure if you’ve seen Cathal_S’s response. Let me know if you need anything else.

I appreciate your help, Cathal_S.

Thanks,

Re: Data usage too high help?

BirdsEye — Thu, 23 Mar 2023 06:51:21 GMT

Yes, I’ve seen the response and changed the setting but it only brings the usage down from approximately 10gb/day for 24/7 recording to 5gb/day for events only. Seems high for what you are getting. Too bad just can’t step down quality to not use so much data resources.

Re: Data usage too high help?

Juni — Thu, 15 Jun 2023 18:47:34 GMT

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.

Regards,

Juni

Re: Data usage too high help?

BirdsEye — Thu, 15 Jun 2023 19:02:57 GMT

No. I think I have enough information and understanding of the problem. Even on the lowest quality they use too much data over the original nest cameras. It’s holding me back from purchasing more. I pay for the 24/7 recording but unless I want to pay overages I have to set as event based only.

Re: Data usage too high help?

Juni — Fri, 16 Jun 2023 19:21:58 GMT

Hi BirdsEye,

As we got our resolution here, I'm going to mark this one as resolved. Please feel free to open up a new thread if you need assistance.

Cheers,

Juni