topic Remotely changing wifi settings on 1st gen wired indoor cameras in Cameras and Doorbells

Remotely changing wifi settings on 1st gen wired indoor cameras

rewwky1846 — Tue, 09 Nov 2021 03:41:17 GMT

Hello All,

I have a situation that the tech on Google chat couldn't help me with...A new AT&T router was set up in my father's home today...I am 300 miles away from him ..I'm needing to change the wifi-settings remotely...I have the serial numbers and entry #s off the cameras ..and I have the SSID and router password in hand ..is it possible to remove change the wifi-settings on the cameras to get them to connect to the new router... appreciate a response or a link on how to do this if it's possible..thanks!

Re: Remotely changing wifi settings on 1st gen wired indoor cameras

MplsCustomer — Tue, 09 Nov 2021 15:01:43 GMT

As just another Google Nest customer, I hope Google Nest Support staff reply to your inquiry. This issue of updating the SSID and password for an existing camera seems to be a perennial problem. A few days ago, I saw a "Brand response from Nest Support" on the Best Buy review page for the new cameras; they actually said "The simplest fix for most Nest products is to update your home network so that the network name (SSID) and password are the same as before."

It seems they gave this answer because Google Nest does not provide an easy mechanism for updating the SSID and password once a camera has been configured. And I've seen numerous postings where people try to perform an factory reset on a Google Nest camera and still are unable to update the SSID and password.

Re: Remotely changing wifi settings on 1st gen wired indoor cameras

rewwky1846 — Wed, 10 Nov 2021 01:09:24 GMT

In this day and age, I'm certain that there has to a technical solution to being able to remotely change the settings, I ran this b my networking gurus at work today, they are working on coming up with a solution for me short of me having to drive all the way back to my father's house to do it...Google tier 1 help desk was useless, but they were goodagood providing me scripted responses

Re: Remotely changing wifi settings on 1st gen wired indoor cameras

Brad — Fri, 03 Dec 2021 18:39:27 GMT

Hey folks,

Thank you so much for bringing this up to my attention! I like that idea, and I could see how it could be helpful. I will go ahead and submit this feedback forward for you. Thank you for all of your patience.

Please let me know if you need further assistance on this issue.

Best Regards,

Brad.

Re: Remotely changing wifi settings on 1st gen wired indoor cameras

MplsCustomer — Fri, 03 Dec 2021 18:53:54 GMT

@Brad

Thank you for submitting our feedback.

Re: Remotely changing wifi settings on 1st gen wired indoor cameras

GarrettDS — Wed, 22 Dec 2021 18:13:11 GMT

Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS