topic Re: Nest Hello Delaminating in Cameras and Doorbells

Nest Hello Delaminating

Roddylarge — Wed, 10 Nov 2021 16:07:52 GMT

I have had my Nest hello installed now for over a year and it works flawlessly.
I do however have a problem with the plastic coating, peeling off. It looks like it is delaminating.

To have a premium product like this degrade is very disappointing. Has anyone else encountered this issue, or did I unfortunately get one from a bad batch.

I wonder is there any resolution to this?

Re: Nest Hello Delaminating

Roddylarge — Wed, 10 Nov 2021 16:08:26 GMT

Re: Nest Hello Delaminating

Brad — Wed, 10 Nov 2021 16:45:37 GMT

Hi there,

I am terribly sorry to hear about your Nest Camera issue! I can imagine it’s been quite frustrating being without a working device. We will need to look into this further in order to best assist you.

We'll be reaching out to your email on file to collect some information from you. Please respond as soon as you can, so we can get the process started.

Please let me know if you need any further assistance!

Best Regards,

Brad.

Re: Nest Hello Delaminating

JRSoares — Wed, 10 Nov 2021 17:05:28 GMT

Same problem with my Hello, its delaminating . Although it’s working perfectly, it looks terrible, very disappointed with Google quality on this device . 😞

Re: Nest Hello Delaminating

Brad — Fri, 19 Nov 2021 22:36:48 GMT

Hey there,

Thank you for your patience. I have submitted the request for a replacement, and here is your Case Id: 3-3535000031697

Please note: once I have submitted your replacement request, I will be locking this post.

Best Regards,

Brad.