topic Re: Nest Cam (battery) in Google Home Public Preview in Cameras and Doorbells

Nest Cam (battery) in Google Home Public Preview

remko_g — Tue, 27 Jun 2023 11:47:33 GMT

My favorite browser is Firefox. I'm testing https://home.google.com/

I have a Nest Cam (outdoor or indoor, battery). This camera doesn't stream in Firefox.

Error message:

WebRTC: Using more than two STUN/TURN servers slows down discovery ( m=cameras_module_id:297)
WebRTC: Using five or more STUN/TURN servers causes problems (m=cameras_module_id:297)
No H264 codecs would remain after filtering: skipping codec filtering. ( m=cameras_module_id:280:442)

Re: Nest Cam (battery) in Google Home Public Preview

EmersonB — Sat, 01 Jul 2023 21:57:42 GMT

Hello remko_g,

Thanks for reaching out here in the Community and for sharing the error codes. To confirm, what troubleshooting steps have you done so far? Try reinstalling your Firefox or try downloading the previous version of it and check the difference. Let us know how it goes.

Best,

Emerson

Re: Nest Cam (battery) in Google Home Public Preview

EmersonB — Tue, 04 Jul 2023 22:13:23 GMT

Hi remko_g,

I'm dropping by to ensure that everything is covered here. How's it going with your Nest Camera? We would appreciate it if you could share the information I’m asking above. Also, were you able to perform the steps I’m suggesting? We'd be glad to hear from you.

Regards,
Emerson

Re: Nest Cam (battery) in Google Home Public Preview

EmersonB — Wed, 05 Jul 2023 22:13:59 GMT

Hey remko_g,

Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Thanks,
Emerson

Re: Nest Cam (battery) in Google Home Public Preview

remko_g — Thu, 06 Jul 2023 06:23:01 GMT

Hi, although I still have the (same) error messages, the stream is working again. Thanks for the support.

Re: Nest Cam (battery) in Google Home Public Preview

EmersonB — Thu, 06 Jul 2023 22:44:37 GMT

Hey there,

Thanks for your update. That's good to know that it's working again. Just to be sure, were you able to try the steps I suggested here? Let us know if you have more questions in mind.

Best,

Emerson

Re: Nest Cam (battery) in Google Home Public Preview

Jenelyn_O — Sun, 09 Jul 2023 23:45:53 GMT

Hi folks,

I wanted to follow up if you still need help. Please let me know if you’re still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

I appreciate the help, Emerson.

Regards,

Jenelyn

Re: Nest Cam (battery) in Google Home Public Preview

remko_g — Mon, 10 Jul 2023 20:23:21 GMT

Hi, I cannot test anymore because the laptop I worked on, is not in my hands anymore.

Re: Nest Cam (battery) in Google Home Public Preview

Jenelyn_O — Wed, 12 Jul 2023 17:41:08 GMT

Hi remko_g,

Thanks for keeping us in the loop. I just want to confirm if the messages or code is still there. Please let me know if anything comes up.

Kind regards,

Jenelyn

Re: Nest Cam (battery) in Google Home Public Preview

zoeuvre — Sat, 15 Jul 2023 19:52:35 GMT

Hi everyone,

@remko_g, I want to check and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have.

Thanks,

Zoe

Re: Nest Cam (battery) in Google Home Public Preview

Dan_A — Sun, 16 Jul 2023 19:58:33 GMT

Hey there,

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Sincerely,

Dan