topic Re: transformer compatability in Cameras and Doorbells

transformer compatability

grayh — Tue, 04 Jul 2023 16:56:22 GMT

Hi, I want to install a wired Nest doorbell, but Google instructions say that I need a transformer rated 16-24 VAC. The transformer for the existing doorbell is stamped 10V.5V.A. - am I correct in assuming that I would have to upgrade to a new transformer to be able to use the wired Nest? Thanks!

Re: transformer compatability

MplsCustomer — Tue, 04 Jul 2023 19:00:55 GMT

@grayh

A lot of customers in this forum, including ourselves, have upgraded to a 16V 30VA transformer in order to get our Nest Hello or 2nd Gen Google Nest Doorbells to work properly.

Re: transformer compatability

grayh — Tue, 04 Jul 2023 23:40:40 GMT

Thank you!

Re: transformer compatability

Lance_L — Wed, 05 Jul 2023 00:03:04 GMT

Hello grayh,

I am writing to ensure that you have found the answer you are looking for. Here is a helpful guide to help you check Nest doorbell compatibility.

Please do not hesitate to contact us if you have any further questions.

Thank you for your help, MplsCustomer.

Best regards,
Lance

Re: transformer compatability

grayh — Wed, 05 Jul 2023 01:10:21 GMT

This is all very helpful, especially the link provided. Last question - when upgrading the transformer, will I need to change the existing chime? Or will it work the same with the new higher voltage transformer? Thanks.

Re: transformer compatability

MplsCustomer — Wed, 05 Jul 2023 01:55:59 GMT

@grayh

It probably depends on the doorbell chime, but you're not talking about a drastic increase here. When we upgraded our transformer several years ago, we did NOT have to replace our mechanical doorbell chime.

Re: transformer compatability

grayh — Wed, 05 Jul 2023 14:08:05 GMT

Thanks again, appreciate you sharing your expertise!

Re: transformer compatability

zoeuvre — Wed, 05 Jul 2023 17:02:45 GMT

Hi folks,

@grayh, I'm happy to hear that everything has been sorted out. Since we can now consider this one complete, I will be locking this in 24 hours if we don't hear back from you again. Feel free to start a new thread, and we'll be happy to help.

All thanks for your help, @MplsCustomer and Lance.

Cheers,

Zoe