topic Re: How do you delete individual clips in google nest in Cameras and Doorbells

How do you delete individual clips in google nest

Blueboy24 — Tue, 27 Jun 2023 21:39:26 GMT

Hello,

I can not find where to delete video clippings. Can someone please assist

Re: How do you delete individual clips in google nest

MplsCustomer — Tue, 27 Jun 2023 21:53:26 GMT

@Blueboy24

We cannot delete individual video clips. We can only delete a camera's entire history.

Re: How do you delete individual clips in google nest

EmersonB — Sat, 01 Jul 2023 22:30:35 GMT

Hello everyone,

@Blueboy24, thanks for reaching out here in the Community. You won't be able to recover clips after they've been deleted. Make sure that any clips you want to keep have been saved to your computer before you delete them from the Nest web app.

You may try the steps below:

Go to https://goo.gle/2qjvVSU and sign in.
Select the camera you want to delete clips from.
Select Clips in the lower right corner of the screen.
Choose View clips.
Hover over the clip you want to delete and select Trash .
Note: If you want to view the clip before you delete it, select on the clip and select Play

Hit this link for more information and let us know your update.

I appreciate the help, MplsCustomer.

Best,

Emerson

Re: How do you delete individual clips in google nest

EmersonB — Tue, 04 Jul 2023 22:56:19 GMT

Hi Blueboy24,

I'm dropping by to ensure that everything is covered here. How's it going Were you able to perform the steps I’m suggesting? We'd be glad to hear from you.

Regards,
Emerson

Re: How do you delete individual clips in google nest

EmersonB — Thu, 06 Jul 2023 22:42:29 GMT

Hey Blueboy24,

Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Thanks,

Emerson