topic Re: Subscription in Cameras and Doorbells

Subscription

Josjewelry8 — Mon, 26 Jun 2023 17:40:10 GMT

I recently brought a camera from our Illinois home to our Florida home and connected it so I now have two cameras connected at the Florida address. I am only able to see the video recording and history on one and was trying to figure out. How do I link them together. I choose not to pay six dollars a month on each one.

Re: Subscription

MplsCustomer — Mon, 26 Jun 2023 19:08:28 GMT

@Josjewelry8

Since you're changing the Wi-Fi network on the Google Nest Outdoor Camera you brought from your Illinois home to your Florida home, did you first remove the camera from the Google Nest app while on your Illinois Wi-Fi network and then reinstall it in the Google Nest app while on your Florida Wi-Fi network?

https://support.google.com/googlenest/answer/9223711

Re: Subscription

EmersonB — Sat, 01 Jul 2023 21:57:06 GMT

Hello everyone,

@Josjewelry8, thanks for reaching out here in the Community. To confirm, do you still see the other one from your IL home structure? If so, you need to remove it and reset it to the factory default then re-add it to your FL home structure. Looking forward to your response.

I appreciate the help, MplsCustomer.

Best,

Emerson

Re: Subscription

EmersonB — Tue, 04 Jul 2023 22:09:53 GMT

Hi Josjewelry8,

I'm dropping by to ensure that everything is covered here. How's it going with your Nest Camera? We would appreciate it if you could share the information I’m asking above. Also, were you able to perform the steps I’m suggesting? We'd be glad to hear from you.

Regards,
Emerson

Re: Subscription

EmersonB — Wed, 05 Jul 2023 22:16:19 GMT

Hey Josjewelry8,

Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Thanks,
Emerson