topic Nest Hello peeling in Cameras and Doorbells

Nest Hello peeling

RollTide — Sun, 09 Jul 2023 17:36:12 GMT

Nest hello is peeling extremely bad, I do not want to upgrade to the new doorbell because of the aspect ratio… please help

Re: Nest Hello peeling

David_K — Sun, 09 Jul 2023 17:37:20 GMT

Google typically doesn't offer a replacement if it's no longer under warranty, unfortunately. That said, you're welcome to contact the Google Nest support team who can check your warranty status and confirm.

Select "Doorbell", type a brief description of the issue, then click "Next".
Click "Other", then click "Next step" until you see the contact options.
Choose to get a call or call or chat with the team as available in your country.

Re: Nest Hello peeling

MplsCustomer — Sun, 09 Jul 2023 18:10:22 GMT

@RollTide

For two of our peeling Nest Hello Doorbells, we bought silicone "skins" on Amazon to cover the peeling shards. Fortunately for us, the button and the camera lens were not peeling.

Re: Nest Hello peeling

EdmondB — Thu, 13 Jul 2023 02:03:02 GMT

Hello RollTide,

I'd like to jump in here and check if you've seen MplsCustomers response. Let us know if you need more help by replying to this thread.

@MplsCustomer and @David_K, thanks for the help.

Best,
Edmond

Re: Nest Hello peeling

Lance_L — Mon, 17 Jul 2023 02:45:27 GMT

Hi RollTide,

We’re sorry to hear that. Let’s check this out — could you fill out this form and let me know once you’re done?

Thanks for the help, davidking, MplsCustomer and Edmond.

Best,

Lance

Re: Nest Hello peeling

Lance_L — Thu, 20 Jul 2023 02:48:12 GMT

Hello RollTide,

We haven't received your form. Have you had a chance to fill it out? Just in case, here's the link.

Regards,

Lance

Re: Nest Hello peeling

Lance_L — Sun, 23 Jul 2023 22:28:35 GMT

Hey RollTide,

Buzzing in — do you still need our help? If you haven’t filled out the form yet, here's the link.

Best,

Lance

Re: Nest Hello peeling

Lance_L — Wed, 26 Jul 2023 22:59:24 GMT

Hi RollTide,

Our team would like to take a look at this. Could you fill out this form and let us know once you're done?

Best regards,

Lance

Re: Nest Hello peeling

Jenelyn_O — Sun, 30 Jul 2023 16:19:10 GMT

Hi folks,

Chiming in — we haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

I appreciate the help @David_K, @MplsCustomer, Edmond, and Lance.

Kind regards,

Jenelyn