topic Re: The Home app does not recognise my new wired Nest Camera in Cameras and Doorbells

The Home app does not recognise my new wired Nest Camera

FL — Thu, 04 Nov 2021 22:27:36 GMT

The home app on my iPad and iPhone do not recognise the new wired camera. Any solutions?

Re: The Home app does not recognise my new wired Nest Camera

David_K — Fri, 05 Nov 2021 10:58:35 GMT

Can you explain a little more what you mean by doesn't recognise it? What happens when you try to setup the device? What is displayed on screen in the Google Home app?

Re: The Home app does not recognise my new wired Nest Camera

Jeff — Thu, 11 Nov 2021 22:12:30 GMT

Hi, FL.
I just wanted to check in real fast to see if you saw my davidking's reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

Re: The Home app does not recognise my new wired Nest Camera

FL — Thu, 11 Nov 2021 22:31:24 GMT

Thanks, Jeff. I gave up and returned the camera.

Re: The Home app does not recognise my new wired Nest Camera

Jeff — Thu, 11 Nov 2021 23:03:34 GMT

Hey, FL.

Sorry to hear that it didn't work out for you. I understand why you would go another direction. Thanks for the update.

Since we have our answer here, I'm going to go ahead and close up the thread. If you need anything else, please feel free to open a new discussion.

Thanks!