topic Re: Neat Outdoor IQ and Home App functionality in Cameras and Doorbells

Neat Outdoor IQ and Home App functionality

Dougalmcdougall — Sat, 15 Jul 2023 11:02:53 GMT

Hello,

I have had Nest cameras for years and stayed using the Nest App as it has always been better for me than google home. The particular camera I use and like is the Nest Outdoor IQ.

I was reading that the Home App will be usable for old Nest cameras for July 2023(now) and tried using it the other day.

I can see all my cameras in it - but the functionality is not there on any of them. It’s just a basic camera (no zones, people recognition etc) in the Home app.

Does anyone know if this is it? Old nest cameras are now reduced to being basic cameras without any of the good features that we were sold on when investing in this kit years ago?

Or will the Home app be updated to have all the functionality the Nest App currently does?

Thanks

Re: Neat Outdoor IQ and Home App functionality

MplsCustomer — Sat, 15 Jul 2023 15:12:34 GMT

@Dougalmcdougall

We still have to use the Google Nest app for our older cameras and doorbells. Google Nest says they're working on bringing that functionality into the Google Home app, but it hasn't happened yet:

"Original Nest Camera support is coming, too

We know you’ve been patiently waiting for our teams to work through transferring some of your most loved devices into the new Google home app. We have an exciting update to share! In July, Public Preview users of the Home app will be able to begin transferring some of our original Nest cameras to the new camera experience in the Home app, starting with first generation Nest Cam Indoor and followed by Nest Cam Outdoor."

https://www.googlenestcommunity.com/t5/Blog/Top-Google-Home-app-questions-for-Nest-app-and-Nest-camera-users/ba-p/279364

Re: Neat Outdoor IQ and Home App functionality

EdmondB — Tue, 18 Jul 2023 19:24:27 GMT

Hello Dougalmcdougall,

I'd like to jump in here and check if you've seen MplsCustomer's response. Let us know if you need more help by replying to this thread.

@MplsCustomer, thanks for the help.

Best,
Edmond

Re: Neat Outdoor IQ and Home App functionality

Dougalmcdougall — Tue, 18 Jul 2023 19:50:35 GMT

Hi,

Thanks. It was very helpful.

I’ll just continue with the Nest App till I hear more.

thanks

Re: Neat Outdoor IQ and Home App functionality

EdmondB — Wed, 19 Jul 2023 19:28:57 GMT

Hi there,

Sounds like a plan, I'm going to mark this one as resolved. Please feel free to open up a new thread if you need assistance.

Thanks,
Edmond