topic Re: View video history on computer? in Cameras and Doorbells

View video history on computer?

dccblue — Mon, 24 Jul 2023 13:15:06 GMT

I signed up for Nest Aware. Can i view the 30 day video history from a computer? When I go to home.google.com i see my cameras, but only live video feed. How do i see the history?

Re: View video history on computer?

NestConnoisseur — Mon, 24 Jul 2023 14:01:21 GMT

You can't, that feature isn't available yet

Re: View video history on computer?

dccblue — Mon, 24 Jul 2023 14:19:08 GMT

So i can only look at history on a mobile app?

Re: View video history on computer?

MplsCustomer — Mon, 24 Jul 2023 14:22:12 GMT

@dccblue

For the newer 2nd gen Google Nest cameras and doorbells that were released starting in Sept. 2021, history is only available in the Google Home app on a phone or tablet. History for our older cameras and doorbells is still available on the home.nest.com website. The home.google.com website has been in beta/preview mode since it went live in Oct. 2022 and only provides livestream views.

Re: View video history on computer?

DK24 — Mon, 24 Jul 2023 15:42:15 GMT

How embarrassing that after almost a year the website is still in beta mode, without being able to view history and or the thermostats. Armature hour...

Re: View video history on computer?

dnlp1022 — Tue, 25 Jul 2023 12:18:19 GMT

Oh the disappointment doesn't end there. The home.google.com site has seen absolutely no changes/feature upgrades. The cameras themselves have had their video quality degrade as a result of firmware upgrades, and there's still no ability to actually save your own footage unless google detects an event (despite paying for 24/7 recording). So you can only do playback (from your phone), and if you see something you want to keep (but the camera didn't detect it) you have to record your screen, since there's no option to select a timeframe and download that.

Re: View video history on computer?

EdmondB — Thu, 27 Jul 2023 21:02:09 GMT

Hey folks,

We hear you. Our team is working hard to deliver the best experience for our users — we'll take this as feedback. Keep your eye on the Google Nest Community page https://goo.gle/2JvnMRy for any updates. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,
Edmond