topic Re: Camera recording in Cameras and Doorbells

Camera recording

baseballfant83 — Wed, 26 Jul 2023 20:39:34 GMT

My camera use to record for 24 hours 7 days a week now it only records for 3 hours . Any ideas what happened? Thanks

Re: Camera recording

MplsCustomer — Wed, 26 Jul 2023 20:54:04 GMT

@baseballfant83

The most likely reason is that your Nest Aware Plus subscription has expired.

You can check your subscription here:

https://store.google.com/subscriptions

If you go to Settings | Subscriptions | Nest Aware in the Google Home app, what does it say?

Re: Camera recording

EdmondB — Sun, 30 Jul 2023 22:33:52 GMT

Hello baseballfant83,

Checking in — did you get a chance to try the steps shared by MplsCustomer? If so, how did it go? Let me know if you need more help.

Thanks for the help, @MplsCustomer.

Best,
Edmond

Re: Camera recording

EdmondB — Thu, 03 Aug 2023 00:36:24 GMT

Hi there,

I just wanted to follow up and see if you still need any help. Let me know if you have any additional questions from here.

Regards,
Edmond