topic Re: Google Home for 2, 10 cameras in different states, upgrading iphone, will settings transfer? in Cameras and Doorbells

Google Home for 2, 10 cameras in different states, upgrading iphone, will settings transfer?

jengarco — Thu, 24 Aug 2023 22:39:36 GMT

I have a iPhone 12 ProMax with Google Home. One my Google Home I have 2 homes in different states. Each home has multiple nest cameras, Kasa Switches and a google nest doorbell. Each Nest Aware account is for each home. If I upgrade my iphone will I lose access to all my cameras on the new phone?

Re: Google Home for 2, 10 cameras in different states, upgrading iphone, will settings transfer?

MplsCustomer — Thu, 24 Aug 2023 23:29:13 GMT

@jengarco

We upgraded one of our iPhones a year or so ago, backing up the old iPhone on a computer and then restoring it to the new iPhone, with no issues. I just did the same with my old iPad and a new iPad, and had no issues, except that I had to authenticate the new iPad with Google.

Re: Google Home for 2, 10 cameras in different states, upgrading iphone, will settings transfer?

jengarco — Fri, 25 Aug 2023 00:44:46 GMT

I will give it a try, hope it works

Re: Google Home for 2, 10 cameras in different states, upgrading iphone, will settings transfer?

Lance_L — Tue, 29 Aug 2023 01:40:45 GMT

Hello jengarco,

I wanted to follow up with you to see if you still needed any help. Were you able to upgrade your iPhone and still access your Nest devices?

Your home structures, subscriptions, and Google Home or Nest devices are tied to the Google account you use to sign in to the Google Home app, not to your mobile device. As long as you can login to the same account, you should be able to access all of them using the new iPhone.

Let me know if you have any questions.

Thanks for the help, MplsCustomer.

Best,

Lance