topic Frayed power cord in Cameras and Doorbells

Frayed power cord

Matthew_96 — Sat, 09 Sep 2023 12:01:59 GMT

I noticed the other day that the power cord on my indoor nest cam has started to fray. It’s been in the same spot since I brought it and never moves. Wires are visible which has made me think it is unsafe so I’ve had to unplug it. The warrantee ended in June which isn’t a massive issue. I’m just worried that the power cord doesn’t look like it is replaceable. Has anyone had this issue and please don’t tell me I have to buy a whole new camera because my cord has randomly started to fray.

Re: Frayed power cord

Lance_L — Mon, 11 Sep 2023 21:03:50 GMT

Hello Matthew_96,

Thanks for reaching out to the Community. I'd like to take a look at this for you. Please fill out this form with all the needed information, then let me know once you're done.

Best,

Lance

Re: Frayed power cord

Lance_L — Wed, 13 Sep 2023 21:13:05 GMT

Hey Matthew_96,

We haven’t seen your form submission come through; were you able to access it alright? Let us know if you’re running into trouble or still need our help.

Regards,

Lance