topic Nest App crashes in Cameras and Doorbells

Nest App crashes

Jtax — Wed, 13 Sep 2023 23:38:46 GMT

My nest app is constantly crashing. It almost makes the app on usable. I’ll login and within seconds. I’ll get kicked out and I have to keep on signing back in. How do I fix this?

Re: Nest App crashes

MplsCustomer — Thu, 14 Sep 2023 01:53:45 GMT

@Jtax

Did you try deleting and reinstalling your Google Nest app on your phone? Sometimes that cures odd problems.

Re: Nest App crashes

Jtax — Sun, 17 Sep 2023 14:22:32 GMT

I did. I’m still having the same issue.

Re: Nest App crashes

zoeuvre — Sun, 17 Sep 2023 15:47:44 GMT

Hi folks,

@Jtax, thanks for reaching out to us, and I'm sorry to hear about the situation. I want to check if you are still in need of any help. If so, please try to restart your phone after you uninstall and then reinstall the app. If the app still crashes, use another device, such as another phone or tablet, and sign in with your Nest account.

Let us know how it goes.

I appreciate your help, @MplsCustomer.

Best,

Zoe

Re: Nest App crashes

MplsCustomer — Sun, 17 Sep 2023 18:32:32 GMT

@Jtax

If you have a computer, you could also try accessing your account at home.nest.com.

Re: Nest App crashes

zoeuvre — Mon, 18 Sep 2023 21:18:56 GMT

Hello all,

Thanks for your input, @MplsCustomer.

@Jtax, thanks for reaching out, and I'm sorry to hear about the situation. I want to check if you managed to see my response above. Please let us know if you still have questions or concerns, as we'll be willing to assist you more.

Regards,

Zoe