topic Re: Mag mount needed in Cameras and Doorbells

Mag mount needed

Jstbtx — Thu, 21 Sep 2023 11:27:55 GMT

I need a replacement magnetic mount where can I buy one

Re: Mag mount needed

EmersonB — Thu, 21 Sep 2023 19:00:57 GMT

Hello Jstbtx,

I understand you wanted to get a replacement for your magnetic mount. To confirm, what is your Nest device? Also, we'd be happy to take a look into this for you. Please fill out our Contact us form with all the needed information. Let me know once you’re done.

Thanks,
Emerson

Re: Mag mount needed

Jstbtx — Thu, 21 Sep 2023 14:50:38 GMT

Done and I can send a screenshot of the technical info

Re: Mag mount needed

EmersonB — Thu, 21 Sep 2023 14:55:11 GMT

Hi Jstbtx,

Thanks for getting back to us. For us to help you properly, we need to know which Nest device you have? Also, we got your form and our support team will reach out to you via email to further assist you with your concern.

Best,
Emerson

Re: Mag mount needed

Jstbtx — Thu, 21 Sep 2023 16:10:53 GMT

It’s

Re: Mag mount needed

EmersonB — Thu, 21 Sep 2023 19:04:20 GMT

Hey Jstbtx,

I appreciate your update. I've checked your case and saw that our support team is getting in touch with you and taking care of your concern. Please continue your conversation there to avoid confusion here.

Regards,
Emerson