topic Re: Nest cameras alert sound alert in Cameras and Doorbells

Nest cameras alert sound alert

Xsquid — Tue, 19 Sep 2023 21:55:20 GMT

Hello. I just updated to ios 17 and now the alert sound is just a small, almost inaudible blip. Is there any way to change it back to what it was before updating? Messages does not use this sound.

Re: Nest cameras alert sound alert

Perogies — Wed, 20 Sep 2023 00:30:17 GMT

I am also having same issue since I updated to iOS 17.0 as well and can’t seem to find a solution.

Re: Nest cameras alert sound alert

MplsCustomer — Wed, 20 Sep 2023 00:52:29 GMT

Perhaps Apple caused it:

https://9to5mac.com/2023/09/19/ios-17-iphone-app-notification-sound/

Re: Nest cameras alert sound alert

Xsquid — Wed, 20 Sep 2023 02:25:45 GMT

I'm sure they did since it happened with the update, but it will probably take google and a nest app update to fix it.

Re: Nest cameras alert sound alert

Xsquid — Wed, 20 Sep 2023 02:32:32 GMT

What I should have said is that nest needs to have a way to change it and not rely on apple's default sound. It's a crap way to do it. Unless apple changes the default back it will be up to nest to do just that.......which I am not holding my breath. Either way it's pretty much worthless now.

Re: Nest cameras alert sound alert

MplsCustomer — Thu, 21 Sep 2023 14:52:49 GMT

Curiously, Apple did NOT reduce the volume on Google Nest notifications on the Apple Watch with the watchOS 10 update that accompanies iOS 17.

Re: Nest cameras alert sound alert

lewiskauffman — Sun, 24 Sep 2023 19:27:24 GMT

Same here

Re: Nest cameras alert sound alert

Adm1 — Mon, 25 Sep 2023 03:35:11 GMT

Same issue as well!

Re: Nest cameras alert sound alert

Shyone — Mon, 25 Sep 2023 13:53:32 GMT

Same issue.

Re: Nest cameras alert sound alert

Lance_L — Tue, 26 Sep 2023 20:45:26 GMT

Hey everyone,

Thanks for reaching out to the Community,

I'm sorry to hear you're having trouble with this. I appreciate your reports here. Let's check it out.

Please try to uninstall and then reinstall the Nest or Google Home app from the Apple App Store and see if it helps.

If the issue persists, hopefully, our friends at the Apple Support Community will be able to help you.

Feel free to reach out if you have any other questions.

Best,

Lance

Re: Nest cameras alert sound alert

EmptyNester — Thu, 26 Oct 2023 18:04:00 GMT

It is October 26, 2023 and Apple released IOS 17.1 today Sadly they made no effort to change the in-audible alert sound for 3rd party apps or offer a way to select an alternate sounds. This is so disappointing. 😫

Re: Nest cameras alert sound alert

Xsquid — Thu, 26 Oct 2023 18:19:28 GMT

This is on nest. It’s lazy for app dev’s to rely on the default notification and not have a way to change. It’s not up to apple to make a way for nest to change notification sounds.

Re: Nest cameras alert sound alert

Tammi — Sat, 28 Oct 2023 13:18:28 GMT

Has anyone found a direct path to fix this issue? My alarm went off yesterday and I didn’t even notice until ADT called me. What good is an alarm if I am not notified? This should be a feature for Google Nest and ADT. Apple has never had options for sounds in devices like Androids offer. Big fail on both ends.

Re: Nest cameras alert sound alert

Xsquid — Sat, 28 Oct 2023 15:29:26 GMT

Apple DOES have options for sounds. This is Nest’s app, not apple’s. It’s not up to apple to make it where you can change the sounds in nest’s app.

The ONLY direct path to fixing this is nest making an option to change the sound, not rely on the default sound.

It’s flat out lazy coding by nest, the same for any app that has no way to change the sound.

Re: Nest cameras alert sound alert

MplsCustomer — Sat, 28 Oct 2023 16:13:00 GMT

@Xsquid

Is it really true that Apple provides the ability to have Sound options for non-Apple apps? I'm asking because I just reviewed the Notifications options for all of the apps on my iPhone, and the only apps that have Sound choices are these 5 Apple apps: FaceTime, Mail, Messages, Phone, and Reminders.

Re: Nest cameras alert sound alert

Xsquid — Sat, 28 Oct 2023 16:50:26 GMT

The ability is there. I only checked one app. Whatsapp and I can change it. The ability is there, many just do not code theirs to be able to.

Re: Nest cameras alert sound alert

EmersonB — Sat, 28 Oct 2023 18:56:44 GMT

Hi everyone,

I know how important this is for you. We’ll take note of it and ensure that we'll learn from your experience as we continually improve our products and services. Rest assured that we'll take this as feedback and learn from this to deliver a better process and experience in the future. I'd suggest you send feedback to let the Google Engineering team know about your concern. While they won't respond directly back to you, this is the best way to let them know about this.

Regards,

Emerson

Re: Nest cameras alert sound alert

blazpikalupse — Mon, 06 Nov 2023 13:55:34 GMT

Same here

Re: Nest cameras alert sound alert

suzannepisano — Sat, 18 Nov 2023 23:21:10 GMT

I totally agree. Pretty useless to me now.

Re: Nest cameras alert sound alert

Jenelyn_O — Sun, 19 Nov 2023 21:32:14 GMT

Hey suzannepisano,

I appreciate you for sharing your thoughts and experience. We apologize for the inconvenience you've encountered. It’s never our intention to cause frustration or disappointment. We are encouraging you to send your feedback.

Kind regards,

Jenelyn