topic 1st Gen Nest Camera wired indoor in Cameras and Doorbells

1st Gen Nest Camera wired indoor

333christine — Sun, 15 Oct 2023 01:42:22 GMT

We upgraded to the newest gen indoor nest camera. I need to factory reset my old ones.

We have tired BOTH a thumbtack and a paperclip in the "reset" hole on the base by the neck. Thete seems to be on resistance when pressing. This does not work for factory resetting. Any other suggestions?

Re: 1st Gen Nest Camera wired indoor

MplsCustomer — Sun, 15 Oct 2023 01:53:23 GMT

@333christine

There is no reset pin on the 1st gen indoor camera; you factory reset it by removing it from the Google Nest app:

https://support.google.com/googlenest/answer/9252162?hl=en&sjid=9810948336602437681-NA#zippy=%2Cnest-cam-or-dropcam

Re: 1st Gen Nest Camera wired indoor

MplsCustomer — Sun, 15 Oct 2023 14:22:57 GMT

@amelia2929

Some older cameras do NOT have a reset button.

Your "specific guidance" link does NOT link to any official Nest support page; instead, it links to a page for downloading some sort of soccer app. That's not appropriate.

Re: 1st Gen Nest Camera wired indoor

333christine — Sun, 15 Oct 2023 20:35:13 GMT

@MplsCustomer wrote:
@amelia2929
Some older cameras do NOT have a reset button.
Your "specific guidance" link does NOT link to any official Nest support page; instead, it links to a page for downloading some sort of soccer app. That's not appropriate.

Re: 1st Gen Nest Camera wired indoor

333christine — Sun, 15 Oct 2023 20:37:31 GMT

It has the hole for the reset option. I have contacted Google and looked on their website...and it still does not work.

Re: 1st Gen Nest Camera wired indoor

MplsCustomer — Sun, 15 Oct 2023 20:40:56 GMT

@333christine

Google Nest says there is no reset button:

"There is no factory reset button on Nest Cam Indoor, Nest Cam Outdoor, or Dropcam. To reset one of these cameras, simply remove it from your account."

https://support.google.com/googlenest/answer/9252162?hl=en&sjid=9810948336602437681-NA#zippy=%2Cnest-cam-or-dropcam

Re: 1st Gen Nest Camera wired indoor

Jenelyn_O — Tue, 17 Oct 2023 21:33:16 GMT

Hi folks,

Thanks for reaching out. I'd like to check if you managed to see and visit the link provided above. Please let us know how it goes.

I appreciate the help, @MplsCustomer.

Best,

Jenelyn