topic Re: Nest Doorbell Peeling in Cameras and Doorbells

Nest Doorbell Peeling

lhubenet — Wed, 11 Oct 2023 04:19:52 GMT

My Doorbell (which is placed in a shaded location) started peeling about a month ago. After considering replacing it with a competitor as it is out of warranty I started researching options to repair & realized this is a VERY common known issue with the device. I am a current Nest Aware subscriber & I am reaching out on here with the hope of expediting a resolution related to my defective Nest device.

Re: Nest Doorbell Peeling

Sardonix — Wed, 11 Oct 2023 04:59:30 GMT

Mine has the same, in direct sunlight though.
Friend of mine has the same in the shade.

Re: Nest Doorbell Peeling

lhubenet — Wed, 11 Oct 2023 13:00:11 GMT

Really disappointed. I was hesitant to purchase for fear of this happening.

Re: Nest Doorbell Peeling

AtotheK — Wed, 11 Oct 2023 13:59:14 GMT

Me too, mostly shaded. I'm following for solutions.

Re: Nest Doorbell Peeling

Husein_ — Wed, 11 Oct 2023 14:04:33 GMT

Looks like it's happening to mine as well😭. Never been in direct light always covered by a shaded patio and trees. Not sure who to contact regarding this matter.

Re: Nest Doorbell Peeling

Jenelyn_O — Wed, 11 Oct 2023 20:48:45 GMT

Hi everyone,

Thanks for posting in the Google Nest Community forum. My apologies about the issue you encountered with your Nest Hello. We'd like to check for some options. Please fill out this form and let me know once you're done.

Best,

Jenelyn

Re: Nest Doorbell Peeling

AtotheK — Thu, 12 Oct 2023 19:06:19 GMT

Submitted

Re: Nest Doorbell Peeling

Husein_ — Thu, 12 Oct 2023 19:07:22 GMT

Submitted

Re: Nest Doorbell Peeling

lhubenet — Thu, 12 Oct 2023 19:27:30 GMT

I submitted the form.

Re: Nest Doorbell Peeling

Jenelyn_O — Thu, 12 Oct 2023 20:54:52 GMT

Hi folks,

@AtotheK, @Husein_, @lhubenet, thanks for filling out the form. I received your form. I'll hand it over to our team. Please keep an eye on your inbox or messages as they will get in touch with you soon.

@Sardonix, please let me know once you're done filling out the form.

Cheers,

Jenelyn

Re: Nest Doorbell Peeling

ajn768 — Thu, 12 Oct 2023 22:04:40 GMT

Mine has the same issue with peeling! I am glad to know that I am not alone or imagining things!

Re: Nest Doorbell Peeling

Jenelyn_O — Thu, 12 Oct 2023 22:26:22 GMT

Hi ajn768,

Thanks for letting us know. Please fill out the form and let me know once you're done.

Best regards,

Jenelyn

Re: Nest Doorbell Peeling

ajn768 — Thu, 12 Oct 2023 22:32:06 GMT

Done!

Re: Nest Doorbell Peeling

Jenelyn_O — Thu, 12 Oct 2023 23:33:57 GMT

Hi there ajn768,

Got it. Please keep an eye on your inbox, as they'll get in touch with you soon.

Thanks,

Jenelyn

Re: Nest Doorbell Peeling

Sardonix — Fri, 13 Oct 2023 08:07:36 GMT

Done, thanks!

Re: Nest Doorbell Peeling

Markjosephp — Fri, 13 Oct 2023 11:05:19 GMT

Hello there,

Thanks for looking into this, Jenelyn.

@Sardonix, we have received your form as well. Soon, a member of our senior support team will contact you via email.

Regards,

Mark

Re: Nest Doorbell Peeling

RockLee — Tue, 17 Oct 2023 22:14:22 GMT

Me too... I purchased it on 2/1/2022

Re: Nest Doorbell Peeling

EmersonB — Wed, 18 Oct 2023 14:09:34 GMT

Hello RockLee,

Thanks for reaching out here in the Community. We'd be happy to take a look into this for you. Please fill out our Contact us form with all the needed information. Let me know once you’re done.

Best,

Emerson

Re: Nest Doorbell Peeling

RockLee — Wed, 18 Oct 2023 16:51:57 GMT

Done!

Re: Nest Doorbell Peeling

EmersonB — Wed, 18 Oct 2023 22:28:38 GMT

Hi RockLee,

We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. If you have any questions or concerns, you know where to find us.

Regards,

Emerson