https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Can-t-remove-plate-to-access-QR-Code/m-p/543073#M88370 <P>Hello - ADT installed a wired nest doorbell to my house and never provided me the QR code to add it to the app.</P><P>I have the included key and the hole on top appears like a narrow slit. &nbsp;When I attempt to use this key I cannot get the cover or the Neat off to access the QR code.</P><P>&nbsp;</P><P>How can I get to the QR code?</P> Sun, 05 Nov 2023 18:16:46 GMT Mstramaglio 2023-11-05T18:16:46Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Can-t-remove-plate-to-access-QR-Code/m-p/543073#M88370 <P>Hello - ADT installed a wired nest doorbell to my house and never provided me the QR code to add it to the app.</P><P>I have the included key and the hole on top appears like a narrow slit. &nbsp;When I attempt to use this key I cannot get the cover or the Neat off to access the QR code.</P><P>&nbsp;</P><P>How can I get to the QR code?</P> Sun, 05 Nov 2023 18:16:46 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Can-t-remove-plate-to-access-QR-Code/m-p/543073#M88370 Mstramaglio 2023-11-05T18:16:46Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Can-t-remove-plate-to-access-QR-Code/m-p/543077#M88371 <P>The QR code and setup key are physically printed on the back of the doorbell, so you will need to remove it from the wall to get to them. There's a good video that shows how to remove it here:</P> <P><A href="https://www.youtube.com/watch?v=B3eKcgpoN1c" target="_blank">https://www.youtube.com/watch?v=B3eKcgpoN1c</A></P> Sun, 05 Nov 2023 18:27:04 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Can-t-remove-plate-to-access-QR-Code/m-p/543077#M88371 David_K 2023-11-05T18:27:04Z