topic Re: Google Nest Doorbell - Events capture in Cameras and Doorbells

Google Nest Doorbell - Events capture

TitanUK — Sun, 17 Oct 2021 12:20:56 GMT

I have just installed a powered Google Nest Doorbell at home. The house looks out onto the main road which has a lot of traffic on it throughout the day. Is there any way to stop the doorbell from capturing the traffic as events, as I am getting thousands of these a day.

Is there a plan to allow the creation of a zone over the road and set it to ignore movement in that zone?

Re: Google Nest Doorbell - Events capture

eisenb11 — Sun, 17 Oct 2021 19:15:28 GMT

Yes, you can create a zone and then set the zone to either record with notifications, record without notifications, or don't record and no notifications.

Go to the camera feed, press the gear icon (settings), press event, press seen events, then you can set it up there.

I want to do the second option (record, but no notifications), but I think there is a bug as it's still sending notifications for that zone. I *think* the other 2 options work correctly.

Re: Google Nest Doorbell - Events capture

Brad — Fri, 29 Oct 2021 17:38:45 GMT

Hi there,

I apologize for my late response. Thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be. I just wanted to make sure that your issue is addressed.

Do you still need help with this issue?
What other troubleshooting steps have you done thus far?

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Google Nest Doorbell - Events capture

Eric_B — Thu, 18 Nov 2021 23:17:06 GMT

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day!
Eric

Re: Google Nest Doorbell - Events capture

Jeff — Fri, 19 Nov 2021 21:18:53 GMT

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks