topic Re: Videos of camera views no longer available as of 11-15-23..No longer able to view 15 second peri in Cameras and Doorbells

Videos of camera views no longer available as of 11-15-23..No longer able to view 15 second periods.

Mehow — Thu, 16 Nov 2023 05:32:23 GMT

Videos of camera views no longer available as of 11-15-23..No longer able to view 15 second periods. Nest worked OK yesterday. Did Google turn off Nest program.

Re: Videos of camera views no longer available as of 11-15-23..No longer able to view 15 second peri

MplsCustomer — Thu, 16 Nov 2023 17:38:59 GMT

@Mehow

Did your Nest Aware subscription by any chance expire?

You can check your subscription here:

https://store.google.com/subscriptions

Re: Videos of camera views no longer available as of 11-15-23..No longer able to view 15 second peri

EmersonB — Sat, 18 Nov 2023 22:23:44 GMT

Hi folks,

@Mehow, thanks for reaching out here in the Community. To know more about this issue, I’d like to confirm, do you have a Nest Aware subscription? Which Nest Camera do you have? Were there any power or Wi-Fi outages in your area? What are the troubleshooting steps have you done?

Looking forward to your response.

I appreciate the help, MplsCustomer.

Regards,

Emerson