topic Re: Why can't iPhones see my live feed? in Cameras and Doorbells

Why can't iPhones see my live feed?

Argin_420 — Tue, 05 Dec 2023 05:52:51 GMT

I have the older generation of Nest cameras that allow sharing my live feed with a password, but iPhones can't see the feed bc they get an error message that the browser needs updated despite have THREE browsers (Chrome, Firefox, Safari) that are fully updated to the newest version on both iPhones that I have tried to share my live feed to? My Android based phones and tablets as well as my laptop have no problems at all with viewing the live stream, it is just iPhones (iPhone 14 Pro and iPhone XR)... Never had any problems until Google (who owns the Android brand) got their greedy fingers on Nest...

I mean it sure looks like a deliberate ploy by Apples largest competitor, but it makes me want to buy iOS devices over Android bc its pretty shady to act like its a browser issues but with 6 browsers on 2 iPhones it makes me feel like it's deliberate and why I am going with a different brand for my next camera.

Re: Why can't iPhones see my live feed?

MplsCustomer — Tue, 05 Dec 2023 18:35:22 GMT

@Argin_420

For some customers, changing their iPhone's default browser back to Safari resolved the problem:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Best-emails-alert-click-opens-browser-but-need-updated/m-p/423192

Beyond that, I don't know.

Re: Why can't iPhones see my live feed?

Argin_420 — Tue, 05 Dec 2023 18:46:33 GMT

Okay, thanks @Mlplata I will try that.

Re: Why can't iPhones see my live feed?

EdmondB — Fri, 08 Dec 2023 01:05:42 GMT

Hey everyone,

Checking in — did you get a chance to try the steps shared by MplsCustomer? If so, how did it go? Let me know if you need more help.

Thanks for the help, @MplsCustomer.

Best,
Edmond