topic Re: USB to Nest Camera for A0038 adapter? in Cameras and Doorbells

USB to Nest Camera for A0038 adapter?

RobC2 — Tue, 12 Dec 2023 23:44:27 GMT

Hi, I have a Google Nest A0038 power adapter that has the all-weather connection for a USB cable to connect to a Nest Outdoor battery camera. I don’t have an all-weather USB cable to connect the adapter to the camera. Where can I get one?

Thanks,

Rob.

Re: USB to Nest Camera for A0038 adapter?

MplsCustomer — Wed, 13 Dec 2023 00:42:25 GMT

@RobC2

I think what you have, judging from the model number, is the power adapter for the 1st Gen Google Nest Outdoor Camera, not the optional power cable (which includes a power adapter) for the 2nd gen battery camera:

https://store.google.com/us/product/nest_cam_weatherproof_cable

We've had this with our battery camera since Sept. 2021, and the camera has been "Live" and online ever since.

Re: USB to Nest Camera for A0038 adapter?

RobC2 — Wed, 13 Dec 2023 13:27:06 GMT

@MplsCustomer , yeah, I guess it's a 1st Gen charger, not the one you showed. I was wondering if I could re-use that with a proper "all-weather" USB cable to connect to my 2nd gen battery camera. I was just hoping that Google would sell just the USB cable. I don't want to use a standard USB cable charger as it won't be weatherproof.

Re: USB to Nest Camera for A0038 adapter?

MplsCustomer — Wed, 13 Dec 2023 16:07:57 GMT

@RobC2

The link I shared above shows a 5-meter and a 10-meter weatherproof power cable with a power adapter that is part of the cable. That's all Google Nest sells. They do NOT sell just a cable that somehow connects to a 1st gen adapter. I'm not even sure they're compatible.

Re: USB to Nest Camera for A0038 adapter?

EmersonB — Wed, 13 Dec 2023 22:51:44 GMT

Hi everyone,

@RobC2, thanks for reaching out here in the Community. We'd be happy to take a look into this for you. Please fill out our Contact us form with all the needed information. Let me know once you’re done.

I appreciate the help, MplsCustomer.

Best,

Emerson

Re: USB to Nest Camera for A0038 adapter?

EmersonB — Fri, 15 Dec 2023 22:53:20 GMT

Hey RobC2,

How’s it going? We haven’t seen your form submission come through - were you able to access it alright? Let us know if you’re running into trouble or still need our help.

Regards,
Emerson

Re: USB to Nest Camera for A0038 adapter?

EmersonB — Fri, 22 Dec 2023 23:00:58 GMT

Hello RobC2,

We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. If you have any questions or concerns, you know where to find us.

Thanks,
Emerson