topic Re: Google Nest Camera with Floodlights - won’t work with voice, but works in app in Cameras and Doorbells

Google Nest Camera with Floodlights - won’t work with voice, but works in app

Opus9698 — Sat, 09 Dec 2023 00:51:16 GMT

I installed the Google nest camera with flood lights, and it was fully functional. I could control it with the app and I could control it with my voice through my Google nest speakers. All of the sudden this week I can still control the floodlights only in the app, but not through my Google nest speakers. When I say “Hey Google, turn on the floodlights, Google says “ OK… sorry, somethings wrong with that device.” Please advise on how I can get the floodlight control through my speakers again. Thank you.

Re: Google Nest Camera with Floodlights - won’t work with voice, but works in app

Dbaker123 — Sat, 09 Dec 2023 03:50:03 GMT

Same. Tried re-syncing devices. Google assistant says it can't. Everything was working fine until this week.

Re: Google Nest Camera with Floodlights - won’t work with voice, but works in app

mserick — Sat, 09 Dec 2023 14:40:55 GMT

Same here. Worked fine since install over a year ago. This week it does not work with voice. This is the light/camera for our backyard and it is mounted up high. No other light source out there, and the entire family needs to be able to turn the light on and off to see at night. If I am not home, they can't access this. It's a safety issue. Using Android.

Re: Google Nest Camera with Floodlights - won’t work with voice, but works in app

Makshak — Thu, 14 Dec 2023 01:24:16 GMT

Hey Everyone,

So happy I found this thread, as this is also happening to me, started not working on Sunday. Seems we are all having issues all of a sudden around the same time. This must be on Googles end.

Can anyone from Google advice?

Re: Google Nest Camera with Floodlights - won’t work with voice, but works in app

ddamas — Thu, 14 Dec 2023 02:08:38 GMT

Same issue here.

Re: Google Nest Camera with Floodlights - won’t work with voice, but works in app

DustyAxe — Wed, 20 Dec 2023 17:39:15 GMT

Same issue here. I've never had an issue with voice commands in the 2 years since install.

Re: Google Nest Camera with Floodlights - won’t work with voice, but works in app

Makshak — Wed, 20 Dec 2023 18:04:28 GMT

Getting annoying living with this weird issue for weeks now.

Anyone from Google around??

Re: Google Nest Camera with Floodlights - won’t work with voice, but works in app

Aneirin — Fri, 22 Dec 2023 18:05:33 GMT

Same issue here. Very strange.

Re: Google Nest Camera with Floodlights - won’t work with voice, but works in app

Rocnat4 — Fri, 22 Dec 2023 19:47:16 GMT

Yup. Same thing with my nest cam w.floodlight. Will connect through the app just fine but voice command returns "Sorry, I can reach the floodlight right now . . please try again". I tried uninstall/reinstall and same result. Frustrating as all my other Nest and Google devices work just fine.

Re: Google Nest Camera with Floodlights - won’t work with voice, but works in app

Mvj — Sun, 31 Dec 2023 02:25:35 GMT

Here too. Invoking the assistant on my phone works to turn lights on and off by voice. But no Google home device or speaker works by voice. And what a disaster to have to find that little button to reset, that there's no reboot ability from the app. Like most people with camera flood light combo they're not easy to get to.

Re: Google Nest Camera with Floodlights - won’t work with voice, but works in app

Makshak — Sun, 31 Dec 2023 03:21:34 GMT

Yup, voice command on my phone works too. And turning on/off through Google Nest Hub by using the physical touch screen works... just no voice on any Google device.

Where is this reset button you speak of? I have removed the floodlight from my home, disconnected it through my light switch and re added it with no luck.

Is there another way to hard reset it?

Re: Google Nest Camera with Floodlights - won’t work with voice, but works in app

Coolbreeze65 — Sun, 31 Dec 2023 06:32:13 GMT

Hey all y’all, I have the same issue, it used to work with voice but while I can still operate it manually in devices it says unable to reach at this time. I did come up with a voice operated solution however, it still turns on with voice if I say hey Google, set the backyard floodlight to any percent. For example to turn on I just say, Hey Google, set the backyard floodlight to 100% and to turn off, Hey Google set the backyard floodlight to 0%.

Re: Google Nest Camera with Floodlights - won’t work with voice, but works in app

Makshak — Sun, 31 Dec 2023 12:35:18 GMT

So happy you found this work around! At least we can all do this in the meantime..

Still hoping google catches onto this and can fix

Re: Google Nest Camera with Floodlights - won’t work with voice, but works in app

mserick — Sun, 31 Dec 2023 12:40:01 GMT

Thank you for this work-around. It does work. But why? Seems to me they could fix the original issue to just turn it on and off! Obviously, they haven't even looked at this. It must be a simple fix that they can put back in the coding.

Come on Google. Care! I was going to add two other floodlights, but you can bet they won't be this one, and this will end up a 1 year used expensive piece tossed in the garbage. So frustrating.

Re: Google Nest Camera with Floodlights - won’t work with voice, but works in app

TCesareo — Tue, 02 Jan 2024 18:56:04 GMT

Same issue here with both my floodlights and timing fits with everyone else. Hope the issue is addressed soon.

Re: Google Nest Camera with Floodlights - won’t work with voice, but works in app

ddamas — Tue, 02 Jan 2024 19:01:01 GMT

I’m still having the same issue - when I tell Google Home by voice to turn on the Room lights that include my floodlights, they do not turn on the floodlights anymore.
I did come up with a different workaround from above - I created a home automation routine with the phrase I would normally use to turn on the floodlights. So now in my case when I say “turn on (or off) the Backyard lights” it runs my automation routine and turns the correct lights on/off, instead of running their internal routine to turn the floodlights on or off by Room. Hope this workaround helps.

Still pathetic Google breaks this basic functionality and then is nowhere to be found with a solution. Happens daily it seems.

Re: Google Nest Camera with Floodlights - won’t work with voice, but works in app

Tbonecook — Wed, 03 Jan 2024 04:35:41 GMT

This workaround helped me out as well, thanks! I was having the same issue as most here. Hope they patch it soon!

Re: Google Nest Camera with Floodlights - won’t work with voice, but works in app

Ted4311 — Fri, 05 Jan 2024 22:48:27 GMT

I have the same issue for 3 weeks now. I have reset my hubs... reconnected the flood light camera. Nothing worked. Everything google in my house works flawless via voice. Floodlight says can't be reached try again.

Re: Google Nest Camera with Floodlights - won’t work with voice, but works in app

jjay — Thu, 11 Jan 2024 10:12:36 GMT

Adding myself to the list of unhappy customers. I have four of these lights and all of them are doing it.

Perhaps related, my routines which use these lights have started telling me "the [name] floodlight is already off" if the routine includes turning those lights off. Only for Nest Camera with Floodlight devices. Every other light does not prompt this message from the Assistant if they're already off.

Annoying.

Re: Google Nest Camera with Floodlights - won’t work with voice, but works in app

Aneirin — Thu, 11 Jan 2024 11:25:55 GMT

Just popping back in to confirm that this issue still persists with my equipment too.