topic Nest cameras remote reset solution after losing power? in Cameras and Doorbells

Nest cameras remote reset solution after losing power?

Skyler209 — Mon, 22 Nov 2021 11:53:16 GMT

Anyone know of a way to remotely reset indoor and outdoor wired Nest cameras after losing power? Won't be there for a few weeks to reset in person so if we can't reset remotely, are they useless until we return? There has to be a way to remotely reset, please advise.

Thank you.

Re: Nest cameras remote reset solution after losing power?

IgnaTur98 — Mon, 22 Nov 2021 12:17:23 GMT

Hi Skyler209,

Unfortunately, it is not possible to reset remotely. Once reset, the cameras will need to be turned on physically as they do not remember the wifi, so you can not find them close to the wifi if you are not present.

Sorry about that.

Re: Nest cameras remote reset solution after losing power?

Skyler209 — Mon, 22 Nov 2021 12:57:07 GMT

Thank you.....had hoped for a better solution, appreciate your response.

Re: Nest cameras remote reset solution after losing power?

Brad — Thu, 09 Dec 2021 18:21:58 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. I am afraid that @IgnaTur98 is correct, there is no such remote restart option available. It is all done physically on the device. I apologize if this is an inconvenience, but it is the way the cameras are built.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Nest cameras remote reset solution after losing power?

Eric_B — Mon, 13 Dec 2021 20:43:11 GMT

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day!
Eric

Re: Nest cameras remote reset solution after losing power?

Skyler209 — Mon, 13 Dec 2021 21:38:13 GMT

Yes, thank you for the responses!

Re: Nest cameras remote reset solution after losing power?

Brad — Thu, 16 Dec 2021 19:22:53 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.