topic Re: Old drop cam cameras uses. in Cameras and Doorbells

Old drop cam cameras uses.

AlexNJ — Fri, 05 Jan 2024 01:13:32 GMT

This was posted 12/22. Is it still relevant post April 2023””?

“Thanks for posting here in the community. Let's go ahead and check what we can do here. Old Nest Cameras can still be viewed from the Google Home app but for live viewing only.”

Re: Old drop cam cameras uses.

MplsCustomer — Fri, 05 Jan 2024 02:42:38 GMT

@AlexNJ

Google Nest is discontinuing support for its old Dropcams in April 2024. See this post:

https://www.googlenestcommunity.com/t5/Blog/An-update-for-our-Nest-Secure-Dropcam-and-Works-with-Nest-Users-and/ba-p/391449

Re: Old drop cam cameras uses.

EdmondB — Mon, 08 Jan 2024 21:51:40 GMT

Hello AlexNJ,

I’m checking in to see if you had a chance to check out MplsCustomer’s response. If there’s anything I can help you with, just reply to this thread, and I’ll be more than happy to help out!

I appreciate the help, @MplsCustomer.

Best,
Edmond

Re: Old drop cam cameras uses.

AlexNJ — Mon, 08 Jan 2024 22:46:58 GMT

That answers my question. Thanks.

Re: Old drop cam cameras uses.

EdmondB — Tue, 09 Jan 2024 03:46:31 GMT

Hi there,

I'm glad to hear that everything's sorted out now. If you need anything else, just let us know we're always here to help.

Cheers,
Edmond

Re: Old drop cam cameras uses.

Jp275 — Fri, 02 Feb 2024 15:32:37 GMT

I have drop cam that will be deactivated 4/24 how do I get reimbursed,it used out door in weather proof case please contact me asap for refund

Re: Old drop cam cameras uses.

EdmondB — Sat, 03 Feb 2024 00:17:44 GMT

Hey everyone,

@Jp275, thanks for reaching out to the Community. If you have an old Nest Dropcam, you won't receive reimbursement for it. However, you can still benefit from the program by filling out this form and receiving a 2nd Gen indoor Wired Nest Camera in exchange.

Please let me know once you're done with the form.

Best,
Edmond

Re: Old drop cam cameras uses.

EdmondB — Tue, 06 Feb 2024 19:43:00 GMT

Hi Jp275,

We have received the completed form. Someone from our support team will contact you via email to help you. Please let me know if you have any further questions.

Cheers,
Edmond