topic Re: Indoor wired cam (gen 2) won't reset in Cameras and Doorbells

Indoor wired cam (gen 2) won't reset

WVBubba — Fri, 09 Feb 2024 16:44:21 GMT

I have an Indoor Wired Cam (gen 2) that I can NOT get to go into setup (connection) mode. I have REPEATEDLY tried to reset the cam by inserting a pin into the small hole on the front, but it just won't respond. Can anyone tell me what else to do to get the cam installed on my network?

Re: Indoor wired cam (gen 2) won't reset

MplsCustomer — Fri, 09 Feb 2024 18:52:20 GMT

@WVBubba

That small hole on the front of the 2nd gen Google Nest indoor camera is something else. (We have one, but I don't know what it's for.)

The reset hole on the 2nd gen Google Nest wired camera is "on the bottom of the camera head.... between the power cord and the camera neck".

https://support.google.com/googlenest/answer/9252162?hl=en&sjid=1807682475169111226-NC#zippy=%2Cnest-cam-wired

Re: Indoor wired cam (gen 2) won't reset

WVBubba — Fri, 09 Feb 2024 23:01:24 GMT

THANK YOU!!!! I (thought) I had scoured this thing thoroughly! Once reset I was able to add the cam to my system easily!

-Brian

Re: Indoor wired cam (gen 2) won't reset

MplsCustomer — Fri, 09 Feb 2024 23:07:35 GMT

@WVBubba

Terrific!

Re: Indoor wired cam (gen 2) won't reset

EdmondB — Mon, 12 Feb 2024 22:29:38 GMT

Hello WVBuuba,

Thanks for keeping us in the loop, and I'm happy to hear that this has been sorted out. If you need further help, let me know.

I appreciate the help, @MplsCustomer.

Cheers,
Edmond