topic Re: Blur on next doorbell camera, can you replace lens? in Cameras and Doorbells

Blur on next doorbell camera, can you replace lens?

techhero — Wed, 14 Feb 2024 18:00:07 GMT

I just moved houses and had ADT install a Nest doorbell camera last January and then had them reinstall it at new home. Problem is the center of the lens has a scratch in middle so that the image is blurry?

Can I buy just a lens to have it repaired?

Re: Blur on next doorbell camera, can you replace lens?

JillG — Wed, 14 Feb 2024 18:34:03 GMT

Hi @techhero

Unfortunately, there isn't an official replacement lens for purchase. If your device is still under warranty you may want to contact support.

Could also try gently wiping the lens to see if it is scratched or just smudged.

Jill