topic Re: HOW CAN I REDEM MY 200 CREDIT TO SWAP OLD CAMERAS in Cameras and Doorbells

HOW CAN I REDEM MY 200 CREDIT TO SWAP OLD CAMERAS

AURORABESTSMILE — Wed, 31 Jan 2024 19:53:03 GMT

HOW CAN I REDEM MY 200 CREDIT TO SWAP OLD CAMERAS

Re: HOW CAN I REDEM MY 200 CREDIT TO SWAP OLD CAMERAS

EmptyNester — Thu, 01 Feb 2024 03:34:01 GMT

Hello, I'm going to escalate this to see if we can get you the answer. You should be hearing from A google person here shortly

Re: HOW CAN I REDEM MY 200 CREDIT TO SWAP OLD CAMERAS

EdmondB — Thu, 01 Feb 2024 19:49:55 GMT

Hello AURORABESTSMILE,

Thank you for reaching out to our Community. If you own a Nest Secure device, you can redeem the $200 credit by contacting our Google Store support team.

Alternatively, if you have an old Nest Dropcam, you can fill out this form to receive a 2nd Gen indoor Wired Nest Camera.

I appreciate the help, @EmptyNester.

I look forward to your response.

Best,
Edmond

Re: HOW CAN I REDEM MY 200 CREDIT TO SWAP OLD CAMERAS

WVBubba — Fri, 02 Feb 2024 19:51:17 GMT

I will also be submitting the above form for a dropcam pro replacement. Thank you,

Re: HOW CAN I REDEM MY 200 CREDIT TO SWAP OLD CAMERAS

EdmondB — Fri, 02 Feb 2024 20:38:28 GMT

Hey everyone,

@WVBubba, we'd love to help you out with this. Could you please fill out this form? Once you're done, just let me know.

Cheers,
Edmond

Re: HOW CAN I REDEM MY 200 CREDIT TO SWAP OLD CAMERAS

canosoup — Sat, 03 Feb 2024 16:10:30 GMT

Google suck ever since they took over Nest. I have one of my Google nest cameras go bad 30 days after the warranty and Google won’t replace it! When this was nest, they would replace any broken camera because they valued their customer subscription.

Edmond didn’t even offer me this $200 discount!
WYZE cameras are ¼ the price with better quality . one you can rotate 360°, the subscription is way cheaper. They also have a responsive support troubleshooting section.

Re: HOW CAN I REDEM MY 200 CREDIT TO SWAP OLD CAMERAS

EdmondB — Mon, 05 Feb 2024 17:41:57 GMT

Hi folks,

@WVBubba, thanks for filling out the form! Our support team will send you an email soon to help you out. If you have any more questions or concerns, please let us know.
@canosoup, the $200 credit is intended for individuals who own a Nest Secure device, as support for this device will be discontinued in April.

Best,
Edmond

Re: HOW CAN I REDEM MY 200 CREDIT TO SWAP OLD CAMERAS

canosoup — Mon, 05 Feb 2024 18:48:31 GMT

I have 5 of the old nest cameras that will expire. probably not gonna buy 5 Google cameras @ $170.00 only to have the warranty go bad. Small customer vs. Goliath

Re: HOW CAN I REDEM MY 200 CREDIT TO SWAP OLD CAMERAS

EdmondB — Wed, 07 Feb 2024 18:08:29 GMT

Hi canosoup,

If you have the old Nest Dropcam we'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.

Best,
Edmond

Re: HOW CAN I REDEM MY 200 CREDIT TO SWAP OLD CAMERAS

EdmondB — Fri, 09 Feb 2024 21:15:50 GMT

Hey there,

Just wanted to follow up on that form you were filling out. Did you manage to finish it? If you have any questions or need any help, please let me know.

Cheers,
Edmond

Re: HOW CAN I REDEM MY 200 CREDIT TO SWAP OLD CAMERAS

WVBubba — Fri, 09 Feb 2024 21:46:20 GMT

Yes I was. Thank You.

Re: HOW CAN I REDEM MY 200 CREDIT TO SWAP OLD CAMERAS

EdmondB — Mon, 12 Feb 2024 19:19:41 GMT

Hi WVBubba,

It looks like one of our support team members already sent you an email about this. If you need more help, just reply to that email and we'll keep the conversation going there.

Best,
Edmond

Re: HOW CAN I REDEM MY 200 CREDIT TO SWAP OLD CAMERAS

artlam — Tue, 13 Feb 2024 00:53:49 GMT

Need help on replacement offer . Have 6 cam & on nestaware for 5 years and ongoing

Re: HOW CAN I REDEM MY 200 CREDIT TO SWAP OLD CAMERAS

EmptyNester — Tue, 13 Feb 2024 16:20:23 GMT

Hello, I'm an end user like you. I believe if you have an old Nest Dropcam, you can fill out this form to receive a 2nd Gen indoor Wired Nest Camera.

Re: HOW CAN I REDEM MY 200 CREDIT TO SWAP OLD CAMERAS

EdmondB — Thu, 15 Feb 2024 18:17:01 GMT

Hi artlam,

Just wanted to check in and see if you tried out the step that EmptyNester shared with you. Did everything work out okay? If you need any more help, just let me know.

Best,
Edmond