Nestaware for drop cams cancelled and got no email for replacement.

Cpryatel — Tue, 20 Feb 2024 03:07:53 GMT

We recently lost our nest aware subscription. We know that the Dropcam’s need to be replaced before April 8 but received no email for the credit towards new cameras. Are they not covering the cameras in full? Waiting for a callback on our support ticket currently.

Re: Nestaware for drop cams cancelled and got no email for replacement.

Lance_L — Tue, 20 Feb 2024 16:38:08 GMT

Hi Cpryatel,

Thanks for reaching out to the Google Nest Community. I’m sorry to hear that you’re having trouble with this. I’d be happy to help you.

Can you share the case ID from your interactions with the support team so I can check what happened?

Also, if you are a current Nest Aware subscriber, we will be offering you a Nest Cam (indoor, wired) to help you keep your home secure. If you are not a Nest Aware subscriber, we're offering a 50% discount toward a new Nest Cam (indoor, wired). You can check this blog for an update on our Nest Secure, Dropcam, and Works with Nest Users and Developers.

Keep me posted.

All the best,

Lance

topic Re: Nestaware for drop cams cancelled and got no email for replacement. in Cameras and Doorbells

Nestaware for drop cams cancelled and got no email for replacement.

Re: Nestaware for drop cams cancelled and got no email for replacement.