topic Re: Google Nest Camera tried to burn our house down. in Cameras and Doorbells

Google Nest Camera tried to burn our house down.

Leemer — Tue, 20 Feb 2024 18:24:02 GMT

Today the Google Puck decided to meltdown and almost catch our closet on fire. Do not recommend.

Re: Google Nest Camera tried to burn our house down.

MplsCustomer — Tue, 20 Feb 2024 18:49:05 GMT

Google Nest's chime connectors (1st and 2nd gen) get connected to your doorbell's indoor chime, NOT to your transformer.

See the diagrams on these posts:

1st gen:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Wiring-diagram/m-p/24455

2nd gen:

https://support.google.com/googlenest/answer/12153643

Re: Google Nest Camera tried to burn our house down.

EdmondB — Tue, 20 Feb 2024 21:38:44 GMT

Hello Leemer,

Just wanted to check if you've had a chance to see MplsCustomer's response. The correct wiring configuration for the chime connector should solely be connected to the chime box and not directly to the transformer, as this is the correct wiring setup for the chime connector. Please fill out this form with all the needed information so that we can help you out to complete the installation on your Nest doorbell. Let me know once you’re done.

Thanks for the help, @MplsCustomer.

Best,
Edmond

Re: Google Nest Camera tried to burn our house down.

EdmondB — Fri, 23 Feb 2024 21:06:36 GMT

Hi there,

I wanted to follow up and see if you were able to fill out the form?. Let me know if you have additional questions.

Cheers,
Edmond

Re: Google Nest Camera tried to burn our house down.

Leemer — Sat, 24 Feb 2024 15:08:02 GMT

The situation has been resolved. Thanks, everyone.

Re: Google Nest Camera tried to burn our house down.

EmersonB — Sat, 24 Feb 2024 22:58:08 GMT

Hello everyone,

@Leemer, thanks for getting back to us. We're glad to know that it's resolved now. Let us know if you have additional questions or concerns.

I appreciate the help, MplsCustomer and Edmond.

Regards,

Emerson