topic Re: More than 2 Dropcams to replace in Cameras and Doorbells

More than 2 Dropcams to replace

ARN2410 — Thu, 29 Feb 2024 19:53:43 GMT

Will Google replace more than 2 Dropcams as I have 4 working Dropcams... HELP?

Re: More than 2 Dropcams to replace

Jenelyn_O — Thu, 29 Feb 2024 23:39:57 GMT

Hi ARN2410,

Thanks for checking it with us in the Google Nest Community forum. We'd like to check for options. Please fill out this form and let me know if you're done.

Best,

Jenelyn

Re: More than 2 Dropcams to replace

Jenelyn_O — Mon, 04 Mar 2024 00:21:12 GMT

Hey ARN2410,

Checking if you were able to fill out the form. Let's know if you're done.

Thanks,

Jenelyn

Re: More than 2 Dropcams to replace

Jenelyn_O — Mon, 04 Mar 2024 00:20:24 GMT

Hi there ARN2410,

I received your form. I'll hand it over to our team. Please keep an eye on your inbox or messages as they will get in touch with you soon.

Cheers,

Jenelyn

Re: More than 2 Dropcams to replace

ARN2410 — Fri, 08 Mar 2024 01:54:57 GMT

Hello Jenelyn_O, your team verified that I wil have 3 non-working Drop Cams after the switch over in April. The 3 non-working Drop Cams have serial numbers: 308cfb039aa4
308cfbf1e2ea
308cfb1e0eb2

Is there any opportunity to purchase/replace my remaining 3 Drop Cam Pro's for free or discounted though Google?

Re: More than 2 Dropcams to replace

jtkgyNest — Fri, 15 Mar 2024 09:23:23 GMT

I have 5 working dropcams all registered on my account.. any chance I get to replace all of them?

Thanks!

Re: More than 2 Dropcams to replace

Markjosephp — Fri, 15 Mar 2024 14:37:01 GMT

Hello jtkgyNest,

Thanks for dropping by. If you wouldn't mind, fill out the same form above so we can check it for you as well.

Keep me posted when you're done.

Warm regards,

Mark

Re: More than 2 Dropcams to replace

jtkgyNest — Fri, 15 Mar 2024 21:07:53 GMT

I did. But I didn't get a confirmation or anything after the form.

Re: More than 2 Dropcams to replace

Markjosephp — Sat, 16 Mar 2024 15:56:58 GMT

Hi there,

Oh! Thanks for trying, @jtkgyNest. Could you please fill out another one so I can pull it out on our end?

Best,
Mark

Re: More than 2 Dropcams to replace

jtkgyNest — Tue, 19 Mar 2024 01:20:12 GMT

Hi Mark,

I submitted the form again.

Re: More than 2 Dropcams to replace

Markjosephp — Tue, 19 Mar 2024 14:29:29 GMT

Hi jtkgyNest,

Perfect! Thanks for keeping me posted—we have received it. Please allow our team some time to review the form, and you should receive an email update from them soon.

Don't hesitate to start a new thread for any future questions or concerns; we're always here to help!

Warm regards,
Mark