topic Re: Nest Doorbell will not factory reset in Cameras and Doorbells

Nest Doorbell will not factory reset

LPotts — Sun, 24 Oct 2021 04:37:44 GMT

I recently moved into a new home with multiple Nest products installed. I’ve successfully reset and connected to everything except for the doorbell (wired). When I try to factory reset the doorbell it does not reset. Is there a fix for this or will I be forced to buy a new doorbell?

Re: Nest Doorbell will not factory reset

Brad — Thu, 04 Nov 2021 19:39:41 GMT

Hi there,

I apologize for my late response. Thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be. I just wanted to make sure that your issue is addressed.

Do you still need help with this issue? I know that there's been a delay in response since you posted.
What other troubleshooting steps have you done thus far?

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Nest Doorbell will not factory reset

LPotts — Sat, 06 Nov 2021 20:46:24 GMT

The doorbell still doesn’t factory reset.

Re: Nest Doorbell will not factory reset

Brad — Fri, 19 Nov 2021 20:43:02 GMT

@LPotts

Are you pressing and holding down the little button with the a pin? Here is an article on the Factory Reset process.

Best Regards,

Brad.

Re: Nest Doorbell will not factory reset

LPotts — Mon, 22 Nov 2021 03:42:50 GMT

Yes, I understand how to reset. It just doesn’t work when I try.

Re: Nest Doorbell will not factory reset

LPotts — Thu, 25 Nov 2021 22:38:31 GMT

Never mind, I bought a new Nest.

Re: Nest Doorbell will not factory reset

Brad — Mon, 29 Nov 2021 22:31:27 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.