topic suppress the group of alerts from different cameras in Cameras and Doorbells

suppress the group of alerts from different cameras

mpie — Mon, 25 Mar 2024 12:29:42 GMT

I have several cameras and if someone pulls up in my driveway, gets out, brings something to my front door... I get car alert, person in driveway alert, person in front yard alert, person with a package alert, person at the door alert, doorbell rang alert, etc. How many alerts do I need for this one thing? I really just want one alert: "something happening in your zones" or the like.

Re: suppress the group of alerts from different cameras

MplsCustomer — Mon, 25 Mar 2024 17:02:55 GMT

@mpie

I suspect this would require a complete redesign. Rather than sending out na otification as soon as each event occurs, Google Nest's servers would have to collect events on the server, wait for some amount of time (which would cause delays), check whether there are other events in other zones for the same camera or whether there are other events from the same customer, and then decide how to combine everything into one notification. Right now we get almost immediate alerts from our cameras if someone is walking around our house; if they were combined, we might have to wait, say 25 seconds, before getting a combined notification. And if we think we are getting too many notifications, we can change the zones or notifications.

Re: suppress the group of alerts from different cameras

mpie — Mon, 25 Mar 2024 17:10:03 GMT

Another way they could do it is after sending the first alert, check for other alerts within the following X seconds and suppress them, or even better, combine them by updating the push message that was sent.

Re: suppress the group of alerts from different cameras

sicsacol — Wed, 03 Apr 2024 22:34:16 GMT

Hi everyone,

@MplsCustomer thanks for the helpful information, I really appreciate it.

@mpie thanks for the feedback, if you'd like to submit it formally to help us to improve, you can follow the next information: Share feedback about Google Nest. We're always looking for ways to improve our services so your input is valuable.

Feel free to reply to this post with any other comments you'd like to share.

Best Regards,

Jonathan