topic Nest cam has no QR code or 6 digit code on it in Cameras and Doorbells

Nest cam has no QR code or 6 digit code on it

timmullin — Mon, 08 Apr 2024 14:48:13 GMT

I just got my new Nest Cam, 2nd generation, indoor wired (Model: GJQ9T) out of its box & attempted to set it up. The nest app is requiring a QR code or 6-digit code with it claims is printed on the back of my device. Neither code is printed anywhere on my device (not back, not bottom). I can supply pictures if that helps clarify. Nor was there any sticker on my device.

I'd like to get my device setup; and, I do have a serial number for it printed on the outside of the box. But, the serial code is not 6-digits.

Re: Nest cam has no QR code or 6 digit code on it

MplsCustomer — Mon, 08 Apr 2024 16:19:20 GMT

@timmullin

We have that same camera.

Like all 2nd gen Google Nest cameras and doorbells, it only gets installed in the Google Home app.

There SHOULD have been a QR code sticker on the front of the camera, as shown at about 0:50 in the install video below.

The 6-character alphanumeric Setup Code is found UNDER the base of the camera; instructions for finding it are shown at about 1:04 in the install video below.

https://www.youtube.com/watch?v=KlvRybsaJLs

Re: Nest cam has no QR code or 6 digit code on it

timmullin — Fri, 12 Apr 2024 13:51:29 GMT

Thanks! I eventually did discover the 6-digit code under the base-plate on the camera.