https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Camera-problem/m-p/612569#M97547 <P><a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/536362">@dpipe894</a>&nbsp;</P><P>You should have received an email a year ago with an offer for replacement cameras if your Dropcams were active on a Nest Aware subscription.</P><P>This is Google Nest's post from a year ago:</P><P><A href="https://www.googlenestcommunity.com/t5/Blog/An-update-for-our-Nest-Secure-Dropcam-and-Works-with-Nest-Users-and/ba-p/391449" target="_blank">https://www.googlenestcommunity.com/t5/Blog/An-update-for-our-Nest-Secure-Dropcam-and-Works-with-Nest-Users-and/ba-p/391449</A></P><P>You could try contacting <STRONG>Support</STRONG>:</P><P>1. Go to <A href="https://support.google.com/googlenest/gethelp" target="_blank" rel="noopener noreferrer">https://support.google.com/googlenest/gethelp</A>.<BR />2. Select a category/product family, and type in a brief description of the issue, then click "<STRONG>Next</STRONG>".<BR />3. Click "<STRONG>Other</STRONG>", then click "<STRONG>Next step</STRONG>".<BR />4. Under "<STRONG>Resources</STRONG>", just click "<STRONG>Next step</STRONG>". (Clicking one of the listed links will bring up a Help page page.)<BR />5. Under "<STRONG>Contact options</STRONG>", choose to get a <STRONG>phone call</STRONG> or <STRONG>chat</STRONG> with the team, depending on availability in your country.</P> Thu, 11 Apr 2024 00:02:00 GMT MplsCustomer 2024-04-11T00:02:00Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Camera-problem/m-p/612560#M97543 <P>it seems you’ve quit supporting the drop cams. So do I need to purchase a new camera?</P> Wed, 10 Apr 2024 23:05:48 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Camera-problem/m-p/612560#M97543 dpipe894 2024-04-10T23:05:48Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Camera-problem/m-p/612569#M97547 <P><a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/536362">@dpipe894</a>&nbsp;</P><P>You should have received an email a year ago with an offer for replacement cameras if your Dropcams were active on a Nest Aware subscription.</P><P>This is Google Nest's post from a year ago:</P><P><A href="https://www.googlenestcommunity.com/t5/Blog/An-update-for-our-Nest-Secure-Dropcam-and-Works-with-Nest-Users-and/ba-p/391449" target="_blank">https://www.googlenestcommunity.com/t5/Blog/An-update-for-our-Nest-Secure-Dropcam-and-Works-with-Nest-Users-and/ba-p/391449</A></P><P>You could try contacting <STRONG>Support</STRONG>:</P><P>1. Go to <A href="https://support.google.com/googlenest/gethelp" target="_blank" rel="noopener noreferrer">https://support.google.com/googlenest/gethelp</A>.<BR />2. Select a category/product family, and type in a brief description of the issue, then click "<STRONG>Next</STRONG>".<BR />3. Click "<STRONG>Other</STRONG>", then click "<STRONG>Next step</STRONG>".<BR />4. Under "<STRONG>Resources</STRONG>", just click "<STRONG>Next step</STRONG>". (Clicking one of the listed links will bring up a Help page page.)<BR />5. Under "<STRONG>Contact options</STRONG>", choose to get a <STRONG>phone call</STRONG> or <STRONG>chat</STRONG> with the team, depending on availability in your country.</P> Thu, 11 Apr 2024 00:02:00 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Camera-problem/m-p/612569#M97547 MplsCustomer 2024-04-11T00:02:00Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Camera-problem/m-p/612571#M97549 <P>Short answer is YES you do</P> Thu, 11 Apr 2024 00:05:46 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Camera-problem/m-p/612571#M97549 mdr2 2024-04-11T00:05:46Z