topic Re: create or modify activity zone in Cameras and Doorbells

create or modify activity zone

hidden2 — Sat, 23 Mar 2024 08:48:49 GMT

As of today I am unable to create or modify activity zones - I removed and reinstalled camera and google home app - it did not solve the issue.

Re: create or modify activity zone

mejiacruz — Sat, 30 Mar 2024 20:16:10 GMT

Hi @hidden2

I'm really sorry that you are having this type of issue while trying to create an activity zone. I need additional information from you so we can give you further assistance.

What model camera do you have?
Do you have a Nest Aware Subscription?
Are you using the Nest App or Google Home App?

Also here are additional steps that may help you to add or modify an activity zone.

All the best,

Josh

Re: create or modify activity zone

johnconrad — Sun, 07 Apr 2024 21:31:44 GMT

Same issue occurs to me as well

Re: create or modify activity zone

gmelanymelissa — Fri, 12 Apr 2024 20:18:42 GMT

Hi there,

I'm sorry you're running into this situation. I understand how frustrating it can be to set up activity zones.

To better understand the situation, I'd also like to ask a couple of questions:

What kind of Nest camera do you have?
Do you have a Nest Aware subscription? Activity zones require a Nest Aware subscription to function.
Are you trying to set up an activity zone in the Google Home app or the Nest app?

The more details you can share, the better I can assist you.

Keep me posted. I'm happy to help.

Best regards,

Melany