topic Re: Nest Cameras not Streaming to Google TV in Cameras and Doorbells

Nest Cameras not Streaming to Google TV

caseytripp — Sat, 27 Apr 2024 15:34:15 GMT

I have installed 3 Google Nest cameras and a Generation 2 Nest Doorbell. All are wired to get constant electricity and do not run off of their batteries. I have two additional unopened Google Nest cameras I am waiting to install in my shop (or I will return for a refund). The cameras stream to my Google Pixel 8 Pro, to my Google Nest Hub Display, to an Amazon Echo Show, to my Chromebooks, but will not stream to the television that has Google TV or to an ONN Streaming Box with Google TV. The cameras start to load when given assistant commands, but shows a screen with a camera under the "not" symbol. This is one of the reasons I bought everything from the Google ecosystem is because it is supposed to just work with everything else with minimal difficulty. It appears I should have went with everything Amazon because I am reading this has been a known issue for well over a year and nothing has been done.

Re: Nest Cameras not Streaming to Google TV

MplsCustomer — Sat, 27 Apr 2024 16:19:38 GMT

@caseytripp

At the end of this long thread starting Dec. 14, 2023, customer @Willarch1977 said on Feb. 25. 2024:

"I forgot to mention that Sirius XM admitted in January 2024 that the issue is with their app. EVer since it was relaunched in December, they've been having technical issues for. They never went through the troubleshooting process to ensure that Google nest and Amazon Alexa users would still be able to access Sirius XM."

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Nest-Hub-and-Sirius-XM-not-working-Config-Failed/m-p/562210/page/6

Re: Nest Cameras not Streaming to Google TV

caseytripp — Sat, 27 Apr 2024 21:39:29 GMT

What does Sirius XM have to do with my post?

Re: Nest Cameras not Streaming to Google TV

MplsCustomer — Sat, 27 Apr 2024 21:51:05 GMT

@caseytripp

My apologies! I meant to post that reply on a separate thread.

Re: Nest Cameras not Streaming to Google TV

caseytripp — Sun, 28 Apr 2024 03:44:06 GMT

@MplsCustomer no worries. I was excited and hopeful that was a quick answer.

Re: Nest Cameras not Streaming to Google TV

caseytripp — Tue, 30 Apr 2024 14:53:10 GMT

Received an email asking me to recommend an answer to this topic. There is still not an answer.

Re: Nest Cameras not Streaming to Google TV

maedacortez — Tue, 30 Apr 2024 16:52:10 GMT

Hi Caseytripp,

Thanks for reaching out. I understand that your Nest camera is not connecting to Google TV. I'm here to help!

Here are some steps you can check:

Make sure your camera is connected to the same Wi-Fi network that you use for your Google TV.
Restart your Chromecast with Google TV.
Check if your Chromecast needs any updates.

Once you've completed these steps, try pairing your Nest camera with Google TV. You can find instructions on how to do this by visiting the Google Help article please visit Stream your Nest Camera video feed to a TV.

I hope this helps!

Regards,

Manuel

Re: Nest Cameras not Streaming to Google TV

caseytripp — Tue, 30 Apr 2024 18:59:20 GMT

@maedacortez sadly, there must be some confusion. I am not asking about a Chromecast device, but about the Nest cameras not showing on the oNN streaming box with Google TV. I've taken care of each of those recommendations. I have went through the article you shared and still nothing. The cameras show fine on the Google Nest Hub and the Amazon Echo Show. It is sad that Google's Nest cameras show on Amazon devices, but not Google TV enabled devices. I am considering a Hisense television with Google TV built in, but if the cameras will not stream to it, then I will probably just get an Amazon Fire TV since it is more likely to work with Google Nest Cameras than a Google TV enabled television.

Are the Nest cameras supposed to stream on Google TV devices?

Re: Nest Cameras not Streaming to Google TV

maedacortez — Tue, 30 Apr 2024 20:56:12 GMT

Hi Caseytripp,

Thanks for the information and details. I apologize for the misunderstanding. Based on your reply, to view your Nest cameras on the box, you'll need the Google Home app. Have you downloaded the Google Home app?

If you haven't downloaded it yet, I recommend installing the Google Home app on your ONN streaming box. Then, sign in with the same Google account you use for your Nest cameras. Once that's done, you should be able to see your cameras on your streaming box.

I will be waiting for your response.

Regards,

Manuel

Re: Nest Cameras not Streaming to Google TV

caseytripp — Wed, 01 May 2024 19:51:25 GMT

Yes I have Google Home installed on my phone, wife's phone, and two Chromebooks. All my devices (smart switches, plugs, lights, and cameras) are recognized in Google Home. The oNN box is also recognized.

When trying to install Google Home on the oNN box it shows "Your device isn't compatible with this version."

Re: Nest Cameras not Streaming to Google TV

caseytripp — Wed, 01 May 2024 22:11:08 GMT

Factory reset the oNN box. Deleted it from Google Home. Reinstalled from scratch. After setup still doesn't show Nest cameras. Same issue on the Hisense Television with Google TV.

Re: Nest Cameras not Streaming to Google TV

maedacortez — Thu, 02 May 2024 15:41:45 GMT

Hi CaseyTripp,

Thanks for your reply. You mentioned that you see the message "Your device is not compatible with this version" regularly. This could mean that your device needs to be updated. I recommend checking if your ONN box is updated. If you're unsure how to update it, you can search for a video online that demonstrates the process.

I hope this helps!

Regards,

Manuel

Re: Nest Cameras not Streaming to Google TV

caseytripp — Thu, 02 May 2024 17:06:24 GMT

When I factory reset the device I downloaded all updates.

Re: Nest Cameras not Streaming to Google TV

maedacortez — Thu, 02 May 2024 21:58:12 GMT

CaseyTripp,

Thanks for the information and details regarding your concern and for trying the troubleshooting that I recommended to you. To assist you further, please fill out this form. Our specialist team will reach out to you soon.

Let me know if you have any trouble accessing the form.

Regards,

Manuel

Re: Nest Cameras not Streaming to Google TV

caseytripp — Fri, 03 May 2024 16:03:33 GMT

Completed the form. Does it send a confirmation of submission?

Re: Nest Cameras not Streaming to Google TV

maedacortez — Fri, 03 May 2024 17:49:19 GMT

Hi CaseyTripp,

Thanks! I've received your form and our specialists will reach out to you soon.

Regards,

Manuel

Re: Nest Cameras not Streaming to Google TV

GlennClaib — Thu, 09 May 2024 03:31:36 GMT

This is unbelievable, I spent a ton on 5 cameras and doorbell camera. Have two TV's with Google none of the new cameras display on TV, all software is up to date and cameras are fine on the app and Alexia devices but won't display on Google TV one of the tv's is brand new and updated. Looking at the thread searching for answers only to find over a year later Google hasn't devoted enough resources to resolving the issue and basically telling customers that emptied pocket to buy product... we are working on it... Good grief you guys are better than this! Please let me know if you ever resolve or if I should ebay this junk and go a different direction

Re: Nest Cameras not Streaming to Google TV

caseytripp — Thu, 09 May 2024 10:09:06 GMT

Same here. I already have 3 cameras and 1 doorbell. I have an additional 2 cameras that I am waiting to install until I get some resolution here.

Re: Nest Cameras not Streaming to Google TV

maedacortez — Thu, 09 May 2024 16:10:00 GMT

Hi folks,

Thanks for reaching out. I understand the frustration this can cause.

Please be aware of any updates we provide regarding this inconvenience with streaming to Google TV. I recommend sending us your feedback; your comments are very important and help us improve our devices.

Regards,

Manuel

Re: Nest Cameras not Streaming to Google TV

woymfsu03 — Fri, 10 May 2024 06:25:04 GMT

I have this exact same problem on the new Onn 4k Pro device. Kinda funny (sad?) I can stream it to my Fire Stick but can't google's own operating system lol