Nest Camera Battery cannot connect through phone bluetooth

VinOng — Tue, 14 May 2024 05:05:36 GMT

I have just replaced the Internet Modem, which automatically changed the Wifi Connection. I can change the Wifi connection on the Google Hub Display but not on the two Cameras.

I followed online advice to delete the Cameras (Battery type) from the Home App and then add them back for setup with new Wifi. Whatever I tried, the Cameras will not connect to the Phone Bluetooth with Camera Setup Codes. I used the Camera Setup Codes (from the back of the Camera), because I do not have the Camera Barcodes. I have performed the followings without any success:

Closed the Home App and Restart the App (A few Times).
Disabled the Bluetooth for at least a minutes then enable the phone Bluetooth (A few times).
Restarted the Android Phone (Samsung Galaxy 10+) a few times.
Reset both Cameras to default and repeat step 1 to 3.
Used Iphone 10 and go through the same process from step 1 to 2.
Swapped to a different Camera a few times.
Phone was resting on the Camera or within 100mm from the Camera during the attempt for Bluetooth connection.

How can this issue can be resolved:

Cameras have reset to factory default hence it should not look for old Wifi Connection?
What is the possible way to reconnect to the Cameras so they can be configured to connect to the new Wifi?

Re: Nest Camera Battery cannot connect through phone bluetooth

MplsCustomer — Tue, 14 May 2024 14:58:21 GMT

@VinOng

I can't tell from your post whether you performed a factory reset on your battery camera (to clear the old Wi-Fi settings).

Press and hold the reset button on the back of the camera head.

At 10 seconds, the status light will blink yellow four times, and you'll hear a countdown tone.

At 12 seconds, the status light will be steady, solid yellow while the camera starts the factory reset, and you'll hear a confirmation tone.

Release the button. Your camera will restore to its factory settings.

https://support.google.com/googlenest/answer/9252162

topic Nest Camera Battery cannot connect through phone bluetooth in Cameras and Doorbells

Nest Camera Battery cannot connect through phone bluetooth

Re: Nest Camera Battery cannot connect through phone bluetooth