topic Re: Chromecast Setup in Streaming

Chromecast Setup

Nizzle — Mon, 24 Jan 2022 15:25:09 GMT

When using Google Home to set up chromecast, it gets stuck at Location Access. All my location settings are on but Google Home keeps saying to enable access

Re: Chromecast Setup

JenniferV — Sun, 30 Jan 2022 23:52:34 GMT

Hi Nizzle,

Thanks for reaching out. Let's sort this out.

Quick questions — what mobile phone are you using to set up your Chromecast? What Chromecast device do you have? Please uninstall and reinstall the Google Home app and reboot your phone. Using a different mobile device might also help.

Let me know how it goes.

Thanks,

Jennifer

Re: Chromecast Setup

Nizzle — Mon, 31 Jan 2022 10:45:14 GMT

Thanks,

I figured that the app needed to prompt me first to enable location access and turn on notifications, but for some reason there was no prompt for location access only that of notifications came through, because of this the app was stuck on “enable location access” (I think there was some of software glitch). Anyway I deleted and reinstalled probably twice before it worked

Re: Chromecast Setup

Jeran — Mon, 31 Jan 2022 16:38:03 GMT

Hey there Nizzle,

I'm glad to hear that you were able to get the Google App working! Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Chromecast Setup

awpresley — Wed, 02 Feb 2022 02:40:58 GMT

I'm having the same issue. I can get to "Location Access" screen, but cannot proceed further.

Privacy > Location Service (on)
There is no "Google Home" listed under Location Services to enable or disable.

Re: Chromecast Setup

Jeran — Wed, 02 Feb 2022 17:55:31 GMT

Hey there awpresley,

No problem! Let me just ask you a couple of questions, so we know how to proceed from here (assuming you already tried the steps that Jennifer and Nizzle tried):

What type of phone are you using?
What model of Chromecast do you have?
Are the location issues happening while trying to set up the Chromecast, or have you already set up the Chromecast?

The steps change a bit depending on your device, as well as if you have already set up the Chromecast or not. I look forward to your response!

Best regards,

Jeran

Re: Chromecast Setup

Jeran — Mon, 07 Feb 2022 16:52:01 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Chromecast Setup

Jeran — Thu, 10 Feb 2022 16:56:00 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Chromecast Setup

Jeran — Fri, 11 Feb 2022 17:28:57 GMT

Hey there!

We haven't heard back from Nizzle, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran