topic Re: Using Chromecast Ultra via Google Home voice in Streaming

Using Chromecast Ultra via Google Home voice

Iced — Sun, 23 Jan 2022 09:32:03 GMT

Until recently I was able to operate the Chromecast Ultra integrated in the Google Home app by voice ("switch on" switched on the TV via the Chromecast connected to HDMI) this has recently stopped working.

Why is this and is there a solution?

Re: Using Chromecast Ultra via Google Home voice

JenniferV — Sun, 30 Jan 2022 00:16:17 GMT

Hi Iced,

Thanks for reaching out. Let's sort this out. Quick question — what is the make and model of your TV?

Try these steps:

Make sure that your Chromecast firmware version is updated.
Make sure your TV's firmware is updated by checking the TV user manual. You may also contact your TV manufacturer to verify.
Make sure CEC is turned on (for some TVs, adjusting certain settings can turn off CEC automatically).
Switch Chromecast to a different HDMI port.
Unplug the TV, wait 10 minutes, and plug it back in.
Try using a different voice command.
Reboot your Chromecast.
Reset your Chromecast.

Let me know how it goes.

Thanks,

Jennifer

Re: Using Chromecast Ultra via Google Home voice

JenniferV — Wed, 02 Feb 2022 00:32:33 GMT

Hey there,

It's me again — how's it going with your Chromecast Ultra? Did those steps help?

Best,

Jennifer

Re: Using Chromecast Ultra via Google Home voice

Iced — Wed, 02 Feb 2022 06:03:31 GMT

Tisch you, the problem has been fixed after a reintegration in Google Home app.

Re: Using Chromecast Ultra via Google Home voice

Jeran — Wed, 02 Feb 2022 16:52:44 GMT

Hey there Iced,

Thank you for coming back with your fix, that should help others who are experiencing the same issue! Did you have any other questions or concerns that we could address today?

Best regards,

Jeran

Re: Using Chromecast Ultra via Google Home voice

JenniferV — Sat, 05 Feb 2022 20:49:58 GMT

Hi Iced,

Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Jennifer

Re: Using Chromecast Ultra via Google Home voice

JenniferV — Sun, 06 Feb 2022 21:36:08 GMT

Hi Iced,

Since we have not received any more replies for quite some time, I will lock this thread now.

Please feel free to create a new thread should you have some more questions or concerns in the near future and we'll be more than glad to help.

Thanks,

Jennifer