topic Re: Can't Switch Child Profiles without Adult PIN in Streaming

Can't Switch Child Profiles without Adult PIN

timnolte — Sat, 04 Dec 2021 23:54:31 GMT

For the life of me I can't figure out a way to allow my kids to switch between their child profiles without one of the adults entering in the PIN. Am I missing a setting or something? Does anyone at Google actually have a family with more than 1 child and use these products?

Re: Can't Switch Child Profiles without Adult PIN

Jeran — Thu, 03 Feb 2022 18:01:45 GMT

Hey there timnolte,

I apologize about the late response, thank you for patience on this! At the moment, I do not think there is a way to swap between the profiles without a PIN. I agree that if you are swapping between two kids profiles, you shouldn't need a parent's PIN. If you have the time, would you be able to submit feedback via Google TV to let Google know about this interaction?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Can't Switch Child Profiles without Adult PIN

Jeran — Mon, 07 Feb 2022 18:20:04 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Can't Switch Child Profiles without Adult PIN

Jeran — Thu, 10 Feb 2022 18:48:41 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Can't Switch Child Profiles without Adult PIN

Jeran — Fri, 11 Feb 2022 19:42:02 GMT

Hey there!

We haven't heard back from timnolte, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran